That was a typo..Sorry..*Keylogger* is what it is meant to read.. it isnt really a virus but a program that loggs keystrokes on your keyboard, most often packaged with Trojans in hopes of stealing your passwords, credit card information and more..
THere are legitimate uses for Keyloggers as well..so they arent all bad..LoL
AV = Anti Virus .. If you are running Nortons Anti Virus, it may have deleted the jpgutils.dll file without notice if you have your settings to run automatically without notification..
Jpgutils.dll is NOT a keylogger,at least Stardocks version isnt, it is just mistaken by Nortons and other AV software as one probably due to the coding...
Hope this clears things up,
If you need help with the exclusions just yell!
im sure if I dont see it there are others that can easily walk you through the process.
Zero.