I've ranted on here before about how my family screwed up my computer, I want to take this time to talk about and commend dell's tech support .
Yes, my brothers messed up my computer by downloading alot of things on my computer. I recently wiped off about 3 gigs of useless stuff and downloaded firefox since internet explorer got corrupted by one of the files that they downloaded. Everything was running perfect after that.
A friend of mine hooked me up with Star wars: republic commando and I tried (key word being tried) to install it to I can play it. As I left the room waiting for the installation process to finish, one of my moronic brothers took it upon himself to try and burn music while the CD was installing the game software. (He really is stupid). I didn't even know what he was attempting to do before it was to late and I don't know how, but the screen was frozen when he showed it to me. I told him not to touch it, just let it set for a while, it's probably trying to end it's original task, so let it set until the background and Icons pop up, if they don't then we have a problem.
I was right, it was trying to end the task of copying the game software, but my brother got impatient and turned the machine off after I specifically said not to. When the pc tried to reboot, got an error message saying "Drive 0: failure. Drive not found. Press F1 to retry or F2 to set up utility." I hit F1 and another error message would say, " Windows could not start because the following files are missing or
corrupt: Windows\System32\config\system'. I was extremely pissed after this. I told him if I couldn't get the computer to work again, he'd owe me for the whole system.
I got intouch via e-mail soon after and they sent me a reply the next day saying that they needed to know if exactly what the problem is, so run a diagnostic test to see if the computer can detect the hard drive. I should have ran one before but didn't think about that. Anyway, I ran the test and sure enough, the system can't detect the hard drive. So dell offered to replace it for free since it was under warranty.
Going through all this made me glad that I purchased a dell, but, not to knock them, the next pc I will probably build myself. And I have to be sure to keep the pesky family away from it.
-mx-
