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Frogboy
Frogboy
Join Date 03/2001
+2419 sdemperor

General apology

Land of emails

March 10, 2005 6:39:14 PM from WinCustomize ForumsWinCustomize Forums
I don't think most people realize this but I receive approximately 1,200 to 1,600 email each day.  Of it, about 300 of it I have to look at and I usually have time to respond to about 60 or so each day (sometimes more depending on the day).  So anyway, for all of you who email me that don't get a response, I apologize!!
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Frogboy
Thomas Thomassen
Join Date 01/2003
+10
Reply #1 March 10, 2005 7:34:51 PM
from WinCustomize ForumsWinCustomize Forums
Fair enough. I suppose it's because your one of the ones in Stardock that has got the most visible public appearance.
Reakon you need a couple of monkeys to take some of the workload.

(btw, I sent you an email some weeks ago that I assume got lost in the bulk. I'll be a bit snaeky and meantion it here. It was about adding a language/translation section to the forums. I talked to you briefly on that IRC chat earlier this year. Just wondered if it was comming?)
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Frogboy
Firedogs Ron Son Jose
Join Date 04/2003
0
Reply #2 March 10, 2005 8:12:27 PM
from WinCustomize ForumsWinCustomize Forums
Again, is there not a way for one to contact an administrator without piling up paperwork? Apology accepted, and your reasoning is well-taken. You're a good man.
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Frogboy
Scarebear
Join Date 03/2001
0
Reply #3 March 11, 2005 1:27:59 AM
from WinCustomize ForumsWinCustomize Forums
That's an incredible amount of email. I was shocked when an old email account of mine used to recive 100 emails a day.
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Frogboy
CerebroJD
Join Date 01/2003
+9
Reply #4 March 11, 2005 2:46:28 AM
from WinCustomize ForumsWinCustomize Forums
You, my friend, need a mail filter team.
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Frogboy
c242
Join Date 03/2001
+383
Reply #5 March 11, 2005 3:20:59 AM
from WinCustomize ForumsWinCustomize Forums
150-200 a day here and I am not even important. Mailwasher does it for me. It is sometimes really hard to reach You with urgent things, Brad. But then, it is really understood with that amount of mail.
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Frogboy
Matchbook
Join Date 08/2003
+103
Reply #6 March 11, 2005 3:57:07 AM
from WinCustomize ForumsWinCustomize Forums
*sends an email just for the helluvit*..........














.....kidding. That's a lot of email. I second Cerebro's suggestion.
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Frogboy
retiredmaster
Join Date 03/2001
+85
Reply #7 March 11, 2005 5:25:38 AM
from WinCustomize ForumsWinCustomize Forums
I feel your pain.

Just read every sixth one and delete the rest. That's what I do.
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Frogboy
joeKnowledge
Join Date 03/2004
+2
Reply #8 March 11, 2005 7:55:32 AM
from WinCustomize ForumsWinCustomize Forums
... well, ok. I didn't email you so apologie exepted... LOL

I was ust about to actually so that you would join my blog group knowledge net on joeuser.

I guess I better not wait to long for the responce!!!
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Frogboy
Elesarr
Join Date 09/2001
0
Reply #9 March 11, 2005 2:21:43 PM
from WinCustomize ForumsWinCustomize Forums
No need to apologize....

I remember my corporate days when I dealt with the same amount of email and of course the submitter felt that their email was the most important one and should be answered first and immediately...

I had a minor problem and taking into consideration the things you and the other staff must deal with on a daily basis I was surprised that I received the response as quickly as I did, so no complaints here

Just remember to take a breath, close the laptop when the work day ends, and don't forget to enjoy your own time!

Have a great day!
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Frogboy
Essencay
Join Date 01/2003
0
Reply #10 March 11, 2005 4:34:34 PM
from WinCustomize ForumsWinCustomize Forums
1,200 to 1,600 email each day.
::gasp::
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Frogboy
Jafo
Join Date 03/2001
+1846 sdemployee
Reply #11 March 11, 2005 6:03:39 PM
from WinCustomize ForumsWinCustomize Forums

close the laptop when the work day ends

It ends?!!....

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Frogboy
FilkoSE
Join Date 11/2002
0
Reply #12 March 11, 2005 7:06:03 PM
from WinCustomize ForumsWinCustomize Forums
Thank you for letting us know. Does it mean I shouldn't expect any response to my email?

I know that many would be more than eager to help you with the load of mail. Just say the word. It's hard, but I think a customer support is the most important thing for any business. Some expansion's needed here...
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Frogboy
butch123
Join Date 01/2004
+201
Reply #13 March 11, 2005 7:28:08 PM
from WinCustomize ForumsWinCustomize Forums
That's an incredible amount of email,glad i it's not me..WOW...
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Frogboy
Firedogs Ron Son Jose
Join Date 04/2003
0
Reply #14 March 11, 2005 8:36:25 PM
from WinCustomize ForumsWinCustomize Forums
Brad needs a bedside laptop to continue 24 hour on-call. (hehehe)
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Frogboy
Frogboy
Join Date 03/2001
+2419 sdemperor
Reply #15 March 12, 2005 12:47:58 AM
from WinCustomize ForumsWinCustomize Forums
Filksoe - generally speaking, I'm not the right guy to be emailing about problems with WinCustomize.
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Frogboy
KeithMacDonald
Join Date 11/2004
0
Reply #16 March 12, 2005 2:29:48 PM
from WinCustomize ForumsWinCustomize Forums
brad, wat is ur email?
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Frogboy
hazylunarrain
Join Date 01/2005
0
Reply #17 March 12, 2005 3:22:16 PM
from WinCustomize ForumsWinCustomize Forums
Jeesh... I'm irratated when I get 50 e-mails in a day!! I don't see how you can even begin to sift through it all... If I can help in any way feel free to let me know!
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Frogboy
Jafo
Join Date 03/2001
+1846 sdemployee
Reply #18 March 12, 2005 6:20:02 PM
from WinCustomize ForumsWinCustomize Forums

https://www.wincustomize.com/AboutSite.aspx 

Citizen Phazonmaster  ...check links at right....

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Frogboy
JamMeister33
Join Date 03/2002
0
Reply #19 March 12, 2005 10:42:07 PM
from WinCustomize ForumsWinCustomize Forums
Dang, that's a lot of email!! whoop... most of mine is spam.. argghhh..
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Frogboy
Cyberworld
Join Date 07/2002
+4
Reply #20 March 13, 2005 4:28:45 PM
from WinCustomize ForumsWinCustomize Forums
Hey Brad no need to apologise to anyone,you're one of the most hard-working person around,just to keep this community alive.You dedicate your time to this community wholeheardely and in return you get wining,grief and sometimes disrespect.BUT you always respond in a civil maner,with no hard feelings and above all you just work harder to prove everyone who misjudges wrong.I think you are an excellent site admin and the work you do around here is much appreciated.
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Frogboy
KeithMacDonald
Join Date 11/2004
0
Reply #21 March 19, 2005 12:28:44 AM
from WinCustomize ForumsWinCustomize Forums
thnkz jafo.. i had just noticed them minutes prior, lol (im a citizen now???)
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