I don't use netscape, so i'm unsure... is your mail a separate program? I'm not positive since I'm still new to this but i think it has to be. I just create an object, then call it a short cut, make it a file short cut, go through the list & if it's not there browse and go find the exe. I use incredimail so it's easy. I just tried with MSN hotmail... the short cut has to be a URL since it's a webpage, opened my browser and came right up. Maybe the same for netscape?