Pyramid36

Join Date 07/2003

DeskTop X keeps crashing

DTX crashed over and over on me last week, so I reinstalled it day before yesterday and it started going down again this afternoon. I was so frustrated when I couldn't get to work last week that I ulitmately un-installed all of my Stardock applications, WinBlinds, Object Desktop, Icon tools, Win FX, Object Bars, etc. After reinsatlling everything seemed to go along pretty well. I'm not sure, but it seems that things started falling apart as I added some widgets to the desktop. I've removed them all now, but, of course can't get DTX to load any longer.
Anyone have any ideas?

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Well, Dou you have the registered version of DesktopX or the free version?

Also, you might want to load up one object at a time and see what the results are after using it for a period of time. Chances are that it is one of the objects/widgets that is causing it. Dont use the problem object and things will run smooth.

Best advise I can give you.

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It looks to me like you have a scripting bug....

this will fix it:
http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

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Yes, I have the registered version. I'm running XP SP2 and I wondered if the SP2 "upgrade" might be the culprit? Also, should I unload DTX and start over now and do I need to uninstall anything else as well before I try adding objects?

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Phoon

Join Date 10/2001

+382

At the risk of sounding like a broken record, because I say this alot in various posts..
Close desktopX (of course, if it is crashing it probably isn't open anyway)
Open your object desktop folder, then open your desktopx folder, open your "username Theme" folder (username being your name of course).
Delete everything in that folder.
Try starting DesktopX again.
This has worked for me numerous times when I have written a bum script. Also, sometimes when a theme crashes it will sporaticaly delete critical files in that folder and render the theme (and desktopX) completely useless until you take the action I just described.
Let us all know if that helps you any..

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Sorry it's taken so long to follow up on this, but I've been playing around with it to try and figure out what's going on. I tried JourneyMan's suggestion by deleting "username Theme" folder and have had mixed results. The first time I did it things were OK for awhile and then the problem occured again. The next time DeskTopX crashed, however, I wound up having to remove just about everything exept Stardock Central. Pleaes bear in mind that I wasn't very rigourous due to lack of time. That is I didn't remove DeskTop X, then the username Theme folder, then one application, install DTX and try it again until DTX started working again.

However, I have, in a general way, isolated where the problem seems to start. It's alomost always after I have added an Object or 2 and then switch to adding a Widget. If I have a problem it ususally occurs as soon as I select Widget from what I call the "Load" screen. On occasion, either restarting DTX and selecting NO (don't use the previous theme) at the message window indicating that DTX had a problem with the previous theme, OR restarting Windows entirely seems to clear up the problem. It's gotten to where I'm very hesitant to load any Widgets which is unfortunate. I should add that I'm running WinXp SP2 and Office2003 SP1. It wouldn't suprise me at all if this has something to do with one of those "SP's".

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But wait, there's more. Since the last post DTX has died on me several more times. I finally started looking closely at the error message that Windows presented and noticed a reference to an IconX .dll file. I then uninstalled IconX. DTX reloaded OK after that. DTX still crashes on occasion but so far has restarted every time without having to unistall/install a bunch of Wincustomize applications.

Now, is there some way to pass this on to the DTX development/support team? I assume there must be some group like that out there. I think I can nose around and find a copy of the message.

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c242

Join Date 03/2001

+382

news.stardock.com would be Your best bet then.

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Thanks for the word up on saying deleting that stuff helps. I'd actually been to that folder a few times and see if I could debug anything.. It seems a few objects stacked up on eachother were causing trouble. Thanks again.

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