Just wanted to make sure it was 1a and not 1. 1a does not have the Microsoft VM with it, you have to install Java.http://www.java.com/en/index.jsp . I don't think that's the problem, but I don't know any other reason why it would be giving you an update file error. That ocx file is nothing more then a Microsoft help file (you cannot have active X completely shut off). Make sure you have the newest SysMetrix version installed and all else being equal, it should fix it. Should be version 3.2.0 Here's the site, although it appears to be down.. http://www.xymantix.com/sysmetrix/index.html