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jamesestreet
jamesestreet
Join Date 01/2021
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Fences 5

Issue with Configuration opening

August 29, 2025 12:59:00 PM from Stardock ForumsStardock Forums

Hello,

I have Fences Version 5 and was using it on a Surface Pro Arm64 system running Windows 11.  I recently restored it to factory settings due to BSOD.   After reinstalling Fences, the configuration will not open.   The Lock fences does not show up in the context menu either.   I am wondering if I can get a call from support for help with this. 

Thanks,

Jim Street

Moved to Fences area

stardock software fences
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jamesestreet
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 August 29, 2025 9:24:41 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Unfortunately, Stardock do not "Call in", they do forum support right here in the forum.

We also need more information on your system.

  1. Windows 11 full version and OS Build number. Use Winver.exe.
  2. Fences 5 full version number.
  3. Open up your task manager and see if Fences have set to Startup twice. Fences need to have these startup to work properly. Refer screenshot below. Should look something like this.

Thank you.
Basj,
Stardock Community Assistant.

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jamesestreet
jamesestreet
Join Date 01/2021
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Reply #2 August 30, 2025 10:07:13 AM
from Stardock ForumsStardock Forums

Fences Version is 5.8.9.3

I do not have any Fences App entries in my Startups.  See below.

I can fix the context menu error with the link you sent, so thanks for that.

I do not get any error messages when attempting to open Fences.  Just does not open.

 

Thanks for your help.

 

Jim Street

 

 

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jamesestreet
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 August 30, 2025 10:39:57 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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