Hello,
Sorry to hear you are having issues. If I remember correctly, you will get 5 activation if you purchased the Multi-device Option on Fences 5, did you purchased the Multi-device Option? If you did, and you only appear as having one activation.
Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
