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jon148
jon148
Join Date 01/2014
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Constantly restarting

August 5, 2025 12:53:06 PM from Stardock ForumsStardock Forums

Hi

I installed Groupy as a trial but I found that the group I created would constantly re-open after I shut it down.
I have therefore had to uninstall it.

Weird..............

groupy
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jon148
basj
Join Date 03/2001
+1683 sdemployee
Reply #1 August 5, 2025 8:34:40 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Yes, that is strange. Might need more details on it. If you wish to continue the trial, please make sure you restart the system immediately after the installation finished. If it the issue still happen. Report back with more details, such as.

  1. Windows full version and OS Build number.
  2. What software get open and group upon start up?
  3. Any other details 

Thank you.
Basj,
Stardock Community Assistant.

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jon148
jon148
Join Date 01/2014
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Reply #2 August 6, 2025 9:09:08 PM
from Stardock ForumsStardock Forums

It was weird,

This is my PC:

 

Device name Jon-PC

Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz (3.60 GHz)

Installed RAM 32.0 GB (31.9 GB usable)

Device ID 5882F9C1-5471-4498-AE36-A49EDC9B0F36

Product ID 00326-10000-00000-AA168

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

 

Edition Windows 11 Home

Version 24H2

Installed on ‎06/‎12/‎2024

OS build 26100.4770

Experience Windows Feature Experience Pack 1000.26100.197.0

 

I'm not going to waste time going round the houses though if you can't just give me a simple fix.

Thanks

Jon

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jon148
basj
Join Date 03/2001
+1683 sdemployee
Reply #3 August 6, 2025 9:28:08 PM
from Stardock ForumsStardock Forums

I wish I can give you one sentence to fix your issue, but I can't. Not sure what is going on. Your issue seem unique to your system. Perhaps it was not properly installed. 

Please try, uninstall Groupy, reboot immediately (important), Re-download Groupy installer again. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

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jon148
jon148
Join Date 01/2014
0
Reply #4 August 7, 2025 7:26:22 AM
from Stardock ForumsStardock Forums

Seems to be working fine now. I shall continue my trial.

Thanks

Jon

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jon148
basj
Join Date 03/2001
+1683 sdemployee
Reply #5 August 7, 2025 7:31:52 AM
from Stardock ForumsStardock Forums

Great, really glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

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