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gtrioreau
Join Date 11/2016
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FENCES 5 recently installed - Lock fences fuction has disapeared

Lock fences fuction has disapeared

February 19, 2025 11:12:13 AM from Stardock ForumsStardock Forums

FENCEIn S 5, the function permitting to lock fences in "display" function of the windows desktop doesn't work anymore since recent installation of new version of Fences.

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gtrioreau
basj
Join Date 03/2001
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Reply #1 February 19, 2025 11:26:09 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please refer here for the lock function: https://support.stardock.com/space/SHC/1621360668/Show+%22Lock+Fences%22+in+Fences+5.

Thank you,
Basj,
Stardock Community Assistant.

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gtrioreau
gtrioreau
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Reply #2 February 20, 2025 5:21:49 AM
from Stardock ForumsStardock Forums

Hello,

Thank you for your answer. I add the key in the registry, but it doesn't work.

The item "Lock fences" doesn't appear in the "display" panel of the desktop.

I had the same problem on a Win 10 PC, but I fixed it by installing, and instatting Fences again.

On my Win 11 PC, the uninstalling procces givens an error. Note : Fences 4 an 5 are declared as installed. 

More Advices to resolve ?

Thanking by advance.

 

 

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gtrioreau
basj
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Reply #3 February 20, 2025 6:36:43 AM
from Stardock ForumsStardock Forums

Not sure if you was looking at the correct place. Please refer to my screenshot below.

Thank you,

Basj,
Stardock Community Assistant

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gtrioreau
gtrioreau
Join Date 11/2016
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Reply #4 February 20, 2025 10:15:05 AM
from Stardock ForumsStardock Forums

 

Hello,

 

Hello,

I switched my system to English, and you can see above the menu I used. It's the same as the one you spoke about.

You can see that the item "lock fences" is not there.

I think it might be a Fences installation problem, but I checked, and the installed version is indeed the latest.

I will try to uninstall and install Fences Again.

See and tell you the result soon, because I need to restart my PC.

 

 

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gtrioreau
basj
Join Date 03/2001
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Reply #5 February 20, 2025 10:22:38 AM
from Stardock ForumsStardock Forums

Please try to click on the "Show more option" it should open up a new menu with more option in it.

Thank you,

Basj,
Stardock Community Assistant

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gtrioreau
gtrioreau
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Reply #6 February 20, 2025 10:27:12 AM
from Stardock ForumsStardock Forums

Hello,

I uninstalled and reinstalled Fences, but it's already the same : "lock fences" not displayed in view function on desktop.

Any more idea ?

 

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gtrioreau
basj
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Reply #7 February 20, 2025 10:42:12 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 5

Please try to click on the "Show more option" it should open up a new menu with more option in it.

Thank you,

Basj,
Stardock Community Assistant

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gtrioreau
gtrioreau
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Reply #8 February 20, 2025 12:13:50 PM
from Stardock ForumsStardock Forums

I alteady tried, but no "lock fences" option

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gtrioreau
basj
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Reply #9 February 20, 2025 6:38:34 PM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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gtrioreau
gtrioreau
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Reply #10 February 21, 2025 12:29:09 PM
from Stardock ForumsStardock Forums

Hello,

I downloaded Fences directly from the Stardock fences site, and it is different from the one provided when I purchased Fences! I don't know if I have the right file!

Then I followed the instructions: save layout, purge, reboot, install, reboot.

I was afraid I had lost the layout of the fences on my desktop, but by restoring a layout backup I was able to find my fences again.

The situation is the same : no "Unlock Fences" item displayed.

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gtrioreau
gtrioreau
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Reply #11 February 21, 2025 12:30:26 PM
from Stardock ForumsStardock Forums

Is it possible to contact a Stardock support service directly ?

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gtrioreau
basj
Join Date 03/2001
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Reply #12 February 21, 2025 8:18:43 PM
from Stardock ForumsStardock Forums

I will forward your issue to support once you try these simple test.

  1. Please check by opening your registry and check if the registry is actually added. Some security software might block registry entry.

    [HKEY_CURRENT_USER\Software\Stardock\Fences\Settings]
    "LegacyLockFencesAvailable"=dword:00000001

  2. If you have Windows Pro version, please try install Fences in Windows Sandbox, and apply the reg entry as I mentioned above while in there. https://forums.stardock.com/486084/fences-support-faq#sandbox

Thank you,

Basj,
Stardock Community Assistant

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gtrioreau
gtrioreau
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Reply #13 February 22, 2025 10:57:12 AM
from Stardock ForumsStardock Forums

Hello,

On my PC the registry [HKEY_CURRENT_USER\Software\Stardock\Fences\Settings]

"LegacyLockFencesAvailable" is OK. 

I tried to install Fences in Sand Box, and updatet the registry as indicated. The result is the same as on my PC : the "lock fences" option doesn't appear on the view function on desktop.

 

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gtrioreau
gtrioreau
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Reply #14 February 22, 2025 11:02:19 AM
from Stardock ForumsStardock Forums

Could the downloaded Fences setup program not be the good one?

  Fences5-sd-setup.exe 22089 Ko 

Is it possible to join a local file on this forum or to send it to you ?

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gtrioreau
basj
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Reply #15 February 22, 2025 9:25:08 PM
from Stardock ForumsStardock Forums

That look like the correct one. Here is what I get.

I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank you,

Basj,
Stardock Community Assistant

 

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gtrioreau
sdrohan
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Reply #16 February 24, 2025 8:52:45 AM
from Stardock ForumsStardock Forums

To add the registry enty, did you use the contents of the zip file here to do so?

https://support.stardock.com/space/SHC/1621360668/Show+%22Lock+Fences%22+in+Fences+5

If not, please do, then reboot.

Sean Drohan
Stardock Product Lifecycle Manager

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gtrioreau
gtrioreau
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Reply #17 February 24, 2025 11:08:51 AM
from Stardock ForumsStardock Forums

Hello,

Thank you for your help.

Yes, I did use the file to add the registry entry.


To be sure, I deleted the entry, I created it again using the file, I rebooted, but the situation is still the same.

Now it is as following :

 

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gtrioreau
sdrohan
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Reply #18 February 24, 2025 11:23:11 AM
from Stardock ForumsStardock Forums

Try this, using 'more options'

https://cdn.stardock.us/support/uploads/explorer_2025-02-24_11-22-41.mp4

Sean Drohan
Stardock Product Lifecycle Manager

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gtrioreau
gtrioreau
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Reply #19 February 25, 2025 3:43:55 AM
from Stardock ForumsStardock Forums

Hello,

Thanks, it works by going through "More Options", although this is not the mode of operation in the old Fences 4 version.

Thanks again to you Basj and Sdroan, I really appreciated your responsiveness, for a problem that was not major.

Best Regards.

Guy

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gtrioreau
basj
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Reply #20 February 25, 2025 4:36:00 AM
from Stardock ForumsStardock Forums

Great, glad it get resolved.

Thank you,

Basj,
Stardock Community Assistant

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