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aurelieb
aurelieb
Join Date 07/2017
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Software not running

July 30, 2024 10:44:48 PM from Stardock ForumsStardock Forums

Hello,

I just purchased Fences 5 for my new Microsoft Surface with Windows 11 and it will let me activate but when it goes to run a message pops up stating can't run with ARM. redirects me to site where I can't find the remedy for the installation to work. 

activating but not running fences
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aurelieb
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 July 30, 2024 11:49:29 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, as mentioned in that popup, currently Fences for ARM will not work, unless you have active ObjectDesktop subscription. If you don't have and you just use Fences 5 activation key, it will not work. Do you have active ObjectDesktop Subscription key?

Thank you.
Basj,
Stardock Community Assistant.

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aurelieb
aurelieb
Join Date 07/2017
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Reply #2 July 31, 2024 1:16:29 PM
from Stardock ForumsStardock Forums

Doesn't seem that I have so i guess I need to get that also. the description should mention that for users when looking at the software

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aurelieb
pelaird
Join Date 12/2018
+747 moderator
Reply #3 July 31, 2024 2:25:45 PM
from Stardock ForumsStardock Forums

If you allready purchased Fences 5, make sure you use the upgrade button to purchase.

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aurelieb
aurelieb
Join Date 07/2017
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Reply #4 July 31, 2024 2:36:10 PM
from Stardock ForumsStardock Forums

Sorry to say but even after purchasing Object subscription I still can't get it to open after activation.

 

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aurelieb
PhoenixRising1
Join Date 04/2025
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Reply #5 July 31, 2024 2:57:47 PM
from Stardock ForumsStardock Forums

There are two versions of Fences 5. Under "my downloads" make sure you have the OD insider version downloaded and installed.

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aurelieb
aurelieb
Join Date 07/2017
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Reply #6 July 31, 2024 3:39:04 PM
from Stardock ForumsStardock Forums

wow, still doing the same thing. Should I uninstall and start over?

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aurelieb
PhoenixRising1
Join Date 04/2025
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Reply #7 July 31, 2024 4:25:17 PM
from Stardock ForumsStardock Forums

Quoting aurelieb,
reply 6

wow, still doing the same thing. Should I uninstall and start over?

Yes that would be the next thing I would try.

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aurelieb
pelaird
Join Date 12/2018
+747 moderator
Reply #8 July 31, 2024 6:39:07 PM
from Stardock ForumsStardock Forums

Make sure you use the OD product key when activating. 

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