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bleibold
bleibold
Join Date 01/0001
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Fence portals are switching between monitors when awakening from a sleep

June 5, 2024 11:47:57 AM from Stardock ForumsStardock Forums

I keep having to move my fence portals from one monitor to another and have no idea why this started.  I have uninstalled and reinstalled the Fences5 software application with no change.

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bleibold
basj
Join Date 03/2001
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Reply #1 June 5, 2024 12:02:13 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Are you on Fences v5.53? If you are, please review this thread: https://forums.stardock.com/528229.  Please refer to the "Troubleshootings" section (in the first post) and try to follow that guide as close as possible. Report back over there, please includes all information requested when reporting issue.

Thanks
Basj,
Stardock Community Assistant.

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bleibold
cerjzc
Join Date 04/2003
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Reply #2 June 5, 2024 3:34:12 PM
from Stardock ForumsStardock Forums

I am seeing the same issue and assume it must have started after a recent windows update.  I'm on Windows 11 with all updates installed and on Fences v.5.53.

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bleibold
basj
Join Date 03/2001
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Reply #3 June 5, 2024 7:57:18 PM
from Stardock ForumsStardock Forums

Quoting cerjzc,
reply 2

I am seeing the same issue and assume it must have started after a recent windows update.  I'm on Windows 11 with all updates installed and on Fences v.5.53.

Hello,
Sorry to hear you are having issues. Have you tried my suggestion in my reply#1?

Thank you.
Basj,
Stardock Community Assistant.

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bleibold
bleibold
Join Date 01/0001
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Reply #4 June 8, 2024 10:51:16 AM
from Stardock ForumsStardock Forums

That solution or new option appears to have solved the issue I was having as this morning the icons stayed on the proper monitor.

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bleibold
basj
Join Date 03/2001
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Reply #5 June 8, 2024 12:02:20 PM
from Stardock ForumsStardock Forums

Quoting bleibold,
reply 4

That solution or new option appears to have solved the issue I was having as this morning the icons stayed on the proper monitor.

Great, really glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

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bleibold
cerjzc
Join Date 04/2003
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Reply #6 June 8, 2024 12:14:27 PM
from Stardock ForumsStardock Forums

I am testing as well and it does appear to have helped.  Will need to give it a bit more time to confirm as it didn't happen each time, but so far so good. 

 

Thanks for the information.

 

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bleibold
basj
Join Date 03/2001
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Reply #7 June 8, 2024 9:37:02 PM
from Stardock ForumsStardock Forums

Quoting cerjzc,
reply 6

I am testing as well and it does appear to have helped.  Will need to give it a bit more time to confirm as it didn't happen each time, but so far so good. 

Thanks for the information.

Great, please do report back.

Thank you,

Basj,
Stardock Community Assistant

 

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