user7871376

Join Date 01/0001

Fences 4 continues to prompt me to download and install an update

After already installing the update

Fences 4 is now reminding me every day -- I think since I installed Fences 5 -- to download and install a 13.0 MB update. Please make it stop. I'm on a laptop with an Intel Core i5 processor, running Windows 11.

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I'm having the same problem, except that I have Fences 4.22 already installed. I can't get this thing to stop reminding me to install the update I already have.

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Me too!!

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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sdrohan

Join Date 10/2012

+732

Quoting ,

quoting post

Fences 4 is now reminding me every day -- I think since I installed Fences 5 -- to download and install a 13.0 MB update. Please make it stop.

I'm on a laptop with an Intel Core i5 processor, running Windows 11.

This one does not make as much sense to me as the others. I can understand if you were getting prompted to update 'Fences 5' daily (still annoying) but not to update Fences 4 if you have Fences 5 installed. Can you clarify that?

Quoting scotthamilton77,

reply 1

I'm having the same problem, except that I have Fences 4.22 already installed. I can't get this thing to stop reminding me to install the update I already have.

Go to:

/Downloads

If there is a 'Stardock' folder there, delete it. Tell us here if you still get the prompt.

If that fails, and for Fences 4 installs, what is the exact file version of Fences.exe (should be 4.2.2.1)

Sean Drohan
Stardock Product Lifecycle Manager

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Hi, thanks for getting back to us! So for my case, I do not have a /Downloads/Stardock folder.

As for the file version, I see 4.2.2.1 :

I can do a complete uninstall and reinstall this weekend, but before I do that, will that preserve my fences configuration or would I be starting from scratch for organizing my desktop?

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basj

Join Date 03/2001

+1684

The saved layout snapshots should still be there if you do the purge and reinstall steps mentioned above.

Thank you,

Basj,
Stardock Community Assistant

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I followed the recommendation and it seems to have worked. I'm no longer receiving the prompt.

One circumstance that may have influenced the behavior: my license was expired. So I renewed my license, then downloaded and installed the software.

Thanks all for your help!

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basj

Join Date 03/2001

+1684

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

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A complete purge and reinstall worked for me, thanks.

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basj

Join Date 03/2001

+1684

Quoting scotthamilton77,

reply 9

A complete purge and reinstall worked for me, thanks.

Great to hear that.

Thank you,

Basj,
Stardock Community Assistant

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