Yes. It is for 5 active installs on 5 different computers. It is a subscription of 1 year and is set for a auto renew of 14.99 unless you cancel your subscription. If you cancel fences 5 will cease to function at the end date of your subscription. I.e. after 1 year has lapsed.

Hello,
Sorry to hear you are having issues. If you review your activation count, using this guide, how many activation is mention in there?https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations 

Thank you.
Basj,
Stardock Community Assistant.

Hello,
Saw your screenshots, and had to removed it since it also show your license keys. 

Look like there is issue with your Subs not appearing in your account. Please raise support ticket using the link below, use the product not receive option. Include all information details/screenshots there. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant