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LkSirana
LkSirana
Join Date 01/0001
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The title bar and some of the software fonts are unusually large due to an unknown bug

August 30, 2023 7:36:06 PM from Stardock ForumsStardock Forums

The usage environment is:

Windows 10 20H2 19042.928.

The computer is connected to 3 monitors with resolutions of 1920x1080, 2560x1600 and 1440x900.

 

Problem:I'm not sure what triggers it, but when I'm using it, I suddenly notice that some software or systems have a problem where the text in the title bar becomes abnormally large.

This problem occurred after installing groupy2.

I can't find out what triggered this bug, because it always appears without me realizing it.

 

I hope this bug can be fixed.

 

groupy groupy2 bug title
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LkSirana
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 August 30, 2023 8:01:27 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. First, please try this step to make sure groupy2 is properly installed. Uninstall Groupy2. Reboot immediately (important). Redownload the latest version from your account page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest, report back.

Thanks
Basj,
Stardock Community Assistant.

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LkSirana
Neil Banfield
Join Date 04/2001
+1105 sdemployee
Reply #2 August 31, 2023 8:29:15 AM
from Stardock ForumsStardock Forums

This is a due to a bug in the Windows operating system. Primarily something to do with how it handles DPI scaling.

Unfortunately whilst we are working around all the known causes of this, there seems to be another bug somewhere in the OS with how it handles scaling which gets triggered sometimes.

If this happens a sign out or reboot should resolve it.

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LkSirana
LkSirana
Join Date 01/0001
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Reply #3 August 31, 2023 3:03:39 PM
from Stardock ForumsStardock Forums

Okay, I get it.

When testing again, I'm really struggling to find the exact cause of the problem, and even though I've tried to intentionally reproduce the bug by doing the same behavior as I did before it appeared, it seems like a probability issue, judging from the results.

This kind of strange bug is desperate, but hopefully there will be a day when it can be solved

Thank you very much for your replies.

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