Search
Forum Home | Login
TrogdorTB9000
TrogdorTB9000
Join Date 01/0001
0

Help! I bought your software and it doesn't work at launch of installer.

WindowsBlinds 11

August 28, 2023 5:43:00 PM from Stardock ForumsStardock Forums

Hey,

I purchased WindowsBlinds 11. I just downloaded the latest setup file from your site.

When I go to "WindowsBlinds11_Setup" and run as administrator, the error message comes up,
"Launcher error 
Unable to open archive file"

This is on Windows 11 Enterprise edition. I just built this PC. Why? Plz help me fix this. What I purchased is useless! ((((

stardock support general windowblinds
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
TrogdorTB9000
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 August 28, 2023 9:18:53 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system.

  1. Are you running on ARM base CPU?
  2. Need to know what is your Windows 11 full version number. Use Windows own Winver.exe.
  3. Have you tried downloading the installer again from you product account page?
  4. Do you have ESET Antivirus on your system? If not, which Antivirus/Security software you have running in your system.

Thanks
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
TrogdorTB9000
TrogdorTB9000
Join Date 01/0001
0
Reply #2 August 29, 2023 4:06:26 PM
from Stardock ForumsStardock Forums

Thanks for the help.

Hopefully this post will serve to aid. 

1. I have no idea what this is.
It's a wonderful AMD Ryzen 3 3100 Socket AM4   

2. Version 22H2 (OS Build 22621.2215)

3. Yup. Got the latest one. Same error. Won't even open.

4. I have none. It's the default. But everything has been disabled:
Ransomware Controlled Folder Access, Virus & Threat Protection, etc.

Reason for Karma (Optional)
Successfully updated karma reason!
TrogdorTB9000
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 August 29, 2023 8:42:33 PM
from Stardock ForumsStardock Forums

Try this, delete that downloaded Windowblinds installer file. Redownload the installer again using different browser via account page. Try install again. If it still fail, check if it install if you tried install it on a Windows Sandbox: https://forums.stardock.com/486023/windowblinds-support-faq#FFskin. Try that and report back.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

TrogdorTB9000
TrogdorTB9000
Join Date 01/0001
0
Reply #4 August 30, 2023 11:31:19 PM
from Stardock ForumsStardock Forums

Dude, oh my gosh, it works perfectly now. Wow!

All I did was go to the account page at 

https://store.stardockcom/myaccount/products 

And press the download button.

Wha-la! 

Thanks so much.

I LOVE the viewer feature where we can download skins directly in the app. Amazing stuff guys, thanks!!!

Reason for Karma (Optional)
Successfully updated karma reason!
TrogdorTB9000
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 August 30, 2023 11:36:43 PM
from Stardock ForumsStardock Forums

Awesome, glad you get it working.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: