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EnricoBasso
EnricoBasso
Join Date 01/2013
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Fences 4 doesn't work in Windows 11 21H2

January 10, 2023 12:17:50 PM from Stardock ForumsStardock Forums

Hello,

I installed Fences on my Windows 11 21H2 Virtual Machine located on Azure Cloud.
Machine has Intel(R) Xeon(R) Platinum 8370C CPU @ 2.80GHz   2.79 GHz and 16GB RAM

I tryed to install Fences 4 several times, I run a Purge Bat file but Fences doesn't work.

It start correctly but the frames are not created on the desktop, and the right mouse click ignore to Enable Fence whe I click over.
I tryed to Perform automatic layout but nothing appear.

I don't know how to do for working with it.

Help me please.

Erik

fences
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EnricoBasso
basj
Join Date 03/2001
+1686 sdemployee
Reply #1 January 10, 2023 8:44:27 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Not sure about the "Virtual Machine located on Azure Cloud" part. However, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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EnricoBasso
EnricoBasso
Join Date 01/2013
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Reply #2 January 11, 2023 3:37:29 AM
from Stardock ForumsStardock Forums

Hello Basj,

what I mean with "Virtual Machine located on Azure Cloud" is that I'm using Fences on a Windows 11 Virtual Machine  not in a phisical Computer.

Virtual Machine is located in Microsoft Azure Cloud platform.

Thank you

Erik

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EnricoBasso
basj
Join Date 03/2001
+1686 sdemployee
Reply #3 January 11, 2023 4:55:48 AM
from Stardock ForumsStardock Forums

Yes, I know Virtual Machine, I have few Windows OS setup with it. But its local setups. No issue on that. Not sure about "Azure cloud" part. Anyway, Support could give you a better answer on your question.

Thank you,

Basj,
Stardock Community Assistant

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EnricoBasso
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #4 January 11, 2023 9:51:17 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Is Fences activated?

Sean Drohan
Stardock Product Lifecycle Manager

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EnricoBasso
EnricoBasso
Join Date 01/2013
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Reply #5 January 11, 2023 10:59:04 AM
from Stardock ForumsStardock Forums

Yes I try with Fences activated and also with Trial version.

Then, how last resort I updated windows 11 to 22H2 release and when I restarted the machine miraculously fences appeared.
I believed that the problem was related with release 21H2.

Anyway thank you for your support.

Erik

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EnricoBasso
EnricoBasso
Join Date 01/2013
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Reply #6 January 11, 2023 11:44:42 AM
from Stardock ForumsStardock Forums

I'm sorry I spoke too soon.

after restarting the machine Fences is still not working.

I don't understand what causes this malfunction...

I need your Help

 

Erik

 

 

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EnricoBasso
sdrohan
Join Date 10/2012
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Reply #7 January 11, 2023 5:13:18 PM
from Stardock ForumsStardock Forums

Quoting EnricoBasso,
reply 6

I'm sorry I spoke too soon.

after restarting the machine Fences is still not working.

I don't understand what causes this malfunction...

I need your Help

Erik
 

I would like to but I have no environment to test in for your case. 

That said, I would start by looking in Event Viewer and seeing if Fences is crashing.

Sean Drohan
Stardock Product Lifecycle Manager

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