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SOCK12
SOCK12
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Doesn't save groups

October 30, 2022 2:06:56 PM from Stardock ForumsStardock Forums

I saved 3 groups, and none of them appears in the saved groups' box

Thanks.

Edit: if I click on "view my saved groups" nothing shows up 

groupy
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SOCK12
basj
Join Date 03/2001
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Reply #1 October 30, 2022 7:45:47 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. May I know how you save those groupy groups?

Thanks
Basj,
Stardock Community Assistant.

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SOCK12
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Reply #2 November 2, 2022 2:36:36 PM
from Stardock ForumsStardock Forums

3 dots then save group 

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Neil Banfield
Join Date 04/2001
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Reply #3 November 2, 2022 4:51:23 PM
from Stardock ForumsStardock Forums

What antivirus package are you using?

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SOCK12
SOCK12
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Reply #4 November 2, 2022 5:37:29 PM
from Stardock ForumsStardock Forums

Just windows defender 

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basj
Join Date 03/2001
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Reply #5 November 2, 2022 8:46:06 PM
from Stardock ForumsStardock Forums

Quoting SOCK12,
reply 2

dots then save group

Those saved groups will not be listed there. That listing is for Application grouping. If you click ->3 dots menu -> "Automatically group all "xxxxxxx.xxx" windows together" than "xxxxxxx.xxx" will appear there. Something like screenshot below.

To view all your saved groups. Click on that "View my saved groups" button. If nothing show up than something is wrong,

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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SOCK12
SOCK12
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Reply #6 November 4, 2022 11:37:34 AM
from Stardock ForumsStardock Forums

OK, I tried to run the .bat file but nothing happened and it didn't force me to restart I restarted it manually anyway.

and when clicking on the "view my saved groups - nothing opens up and  on  another PC it does open the saved group folder but  

nothing is there,just an empty folder

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Reply #7 November 4, 2022 11:40:20 AM
from Stardock ForumsStardock Forums

P.s I have steam installation version 

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basj
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Reply #8 November 4, 2022 8:24:02 PM
from Stardock ForumsStardock Forums

Did you installed Groupy not inside its default directory? Also please check if your security/anti-virus software did not blocked the batch file from running.

Thank you,

Basj,
Stardock Community Assistant

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Reply #9 April 6, 2023 6:13:20 PM
from Stardock ForumsStardock Forums

Hi, I still need help 

please tell me how to ensure the security/anti-virus software doesn't block the batch file from running.

 

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basj
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Reply #10 April 6, 2023 9:17:02 PM
from Stardock ForumsStardock Forums

Run under admin privilege. https://www.digitalcitizen.life/run-as-admin/

Thank you,

Basj,
Stardock Community Assistant

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SOCK12
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Reply #11 April 7, 2023 11:27:18 AM
from Stardock ForumsStardock Forums

I run it as administrator and I get an error :

 

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basj
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Reply #12 April 7, 2023 9:08:06 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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sdrohan
Join Date 10/2012
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Reply #13 April 7, 2023 9:43:29 PM
from Stardock ForumsStardock Forums

Turn off Windows Controlled Folder Access:

https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

Then try...

Sean Drohan
Stardock Product Lifecycle Manager

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SOCK12
SOCK12
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Reply #14 April 9, 2023 5:54:32 PM
from Stardock ForumsStardock Forums

thank you basj

 

Quoting sdRohan,
reply 13
Turn off Windows Controlled Folder Access:

https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

Then try...

Sean Drohan
Stardock Product Lifecycle Manager

it's already turned off

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sdrohan
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Reply #15 April 10, 2023 10:27:42 AM
from Stardock ForumsStardock Forums

Has Groupy ever worked for you and this is a new problem... or... no, this is the 1st time you are trying it and it does not work?

When you name the saved group, you are using English characters - not another language - yes?

Quoting SOCK12,
reply 11

I run it as administrator and I get an error :

When you go to 'Services', is Stardock Groupy' there, 'Running', and 'Automatic'?

As a test, create a new Windows Admin account and try under it:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Sean Drohan
Stardock Product Lifecycle Manager

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Reply #16 April 14, 2023 10:35:08 AM
from Stardock ForumsStardock Forums

Hi,

I just created a new admin account but I'm not sure what to test. What do you suggest to test in the new admin account?

I've tested it to  launch  the saved group and it opens just new Chrome windows as  a new window and they're not grouped together (but  it does launch the same number of windows as before closing the browser  

is it even possible with Groupy to save  Chrome Windows as a group/s

I have a bunch of opened Chrome windows and I want them to be together every time I Iaunch chrome  

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sdrohan
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Reply #17 April 15, 2023 9:56:50 AM
from Stardock ForumsStardock Forums

Quoting SOCK12,
reply 16

I just created a new admin account but I'm not sure what to test. What do you suggest to test in the new admin account?

That you can create and see saved groups, Sock?

Quoting SOCK12,
reply 16

I've tested it to  launch  the saved group and it opens just new Chrome windows as  a new window and they're not grouped together (but  it does launch the same number of windows as before closing the browser  

is it even possible with Groupy to save  Chrome Windows as a group/s

I have a bunch of opened Chrome windows and I want them to be together every time I Iaunch chrome  

Ok, then saved groups are working under the new Admin account.  As for Chrome not opening groups, please see:

https://support.stardock.com/space/SHC/1343324175/Saved+groups+with+Chrome%2FEdge+will+not+have+Chrome%2FEdge+open+or+opens+outside+of+the+group.

Sean Drohan
Stardock Product Lifecycle Manager

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