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jimjal1025
jimjal1025
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Forlder portal cannot update or refresh autometically for non C drive folders

October 20, 2022 4:48:24 AM from Stardock ForumsStardock Forums

I'm using folder portals for my download folder and onedrive folder. Both folders are in my E drive. The folder portals don't update when there is a new document. I tested with folders in my C drive, it updates automatically. But I don't want my folders eats up all my C drive space. I've seen other people having the same issue https://forums.stardock.com/495792/folder-portals-not-refreshing-automatically, but this post did not have a solution.

fences
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jimjal1025
basj
Join Date 03/2001
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Reply #1 October 20, 2022 5:26:14 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I have no issue on my system with portal fences link to my folders on my D drive. May I know which version of Windows you're on? Use Winver.exe to get the number. Also, you on Fences version?

Thanks
Basj,
Stardock Community Assistant.

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jimjal1025
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Reply #2 October 20, 2022 7:27:55 AM
from Stardock ForumsStardock Forums

Hi,

This is the win10 version I'm using. And I'm using Fences version 4.0.7.2 now. The same situation happened to me when I was using Fence 3 before (I cant recall which Fence 3 version I used).

Thank you very much！

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jimjal1025
basj
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Reply #3 October 20, 2022 9:45:49 AM
from Stardock ForumsStardock Forums

Quoting jimjal1025,
reply 2

Also, you on Fences version?

Thank you,

Basj,
Stardock Community Assistant

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jimjal1025
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Reply #4 October 21, 2022 12:03:16 AM
from Stardock ForumsStardock Forums

 I'm using Fences version 4.0.7.2 now

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jimjal1025
basj
Join Date 03/2001
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Reply #5 October 21, 2022 5:34:23 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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jimjal1025
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Reply #6 October 21, 2022 9:40:33 PM
from Stardock ForumsStardock Forums

Thank you for your advice. It resolved my problem.

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jimjal1025
basj
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Reply #7 October 21, 2022 9:41:58 PM
from Stardock ForumsStardock Forums

Great, glad it resolved your problem.

Thank you,

Basj,
Stardock Community Assistant

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jimjal1025
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Reply #8 October 21, 2022 9:48:44 PM
from Stardock ForumsStardock Forums

And I have another problem. I'm using three monitors with my desktop. I icons swap to my main monitor every time I startup/awaken my computer. I tried the instructions from this link https://forums.stardock.com/486084/fences-support-faq#multimonitor, but it didn't work.

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jimjal1025
basj
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Reply #9 October 21, 2022 9:58:20 PM
from Stardock ForumsStardock Forums

Please review this thread there are suggestions that might help you in there: https://forums.stardock.com/512027

Thank you,

Basj,
Stardock Community Assistant

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jimjal1025
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Reply #10 October 24, 2022 7:50:20 AM
from Stardock ForumsStardock Forums

Hi, I have tried to rearrange my monitor cable connections as mentioned but it seems it didn't work. The icons still moving across screens. And the folder portals somehow not automatically refresh/update after I used for a few days. Probably after I restart my computer...

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jimjal1025
basj
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Reply #11 October 24, 2022 7:37:48 PM
from Stardock ForumsStardock Forums

Just to be clear, this is icons swapping or the Fences relocate itself into another monitors issue?

Thank you,

Basj,
Stardock Community Assistant

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jimjal1025
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Reply #12 October 25, 2022 1:22:26 AM
from Stardock ForumsStardock Forums

The Fences relocate itself into other monitors. All fences and folder portals are still the same but move to another monitor (except their sizes change according to the monitor resolutions).

Thank you!

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jimjal1025
basj
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Reply #13 October 25, 2022 1:48:12 AM
from Stardock ForumsStardock Forums

Have to try the edit XML code? As mentioned here https://forums.stardock.com/512027/get;3859625.

Thank you,

Basj,
Stardock Community Assistant

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jimjal1025
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Reply #14 October 25, 2022 2:42:16 AM
from Stardock ForumsStardock Forums

I read the posts about edit XML code in the forums. But I don't understand what to do. There is no step-by-step instruction for it. I don't know where to find the XML file that needed to be edited.

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jimjal1025
basj
Join Date 03/2001
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Reply #15 October 25, 2022 5:59:23 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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jimjal1025
sdrohan
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Reply #16 October 25, 2022 9:08:18 AM
from Stardock ForumsStardock Forums

Quoting jimjal1025,
reply 14

I read the posts about edit XML code in the forums. But I don't understand what to do. There is no step-by-step instruction for it. I don't know where to find the XML file that needed to be edited.

Ask in that thread as this is a different subject than your initial post.

Sean Drohan
Stardock Product Lifecycle Manager

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