Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

There is no SoundPackager folder in the appdata roaming directory, just these, S8 and S10, and inside look like just irrelevant microsoft app shortcuts

I did try again with just the public documents, but the same issue is happening
I would reinstall again, but I'm not sure if that would fix it, and I'm kinda worried if I keep putting in my product key, it will eventually expire or something

anything more I can do here?

yes its on C

This is legitimately unbelievable.

I just uninstalled, did a full system search of any file that has "soundpack(ager)" in it, removed every file and folder with soundpack in the name.
I also went into the registry editor and did a search to remove all traces of soundpackager, ever
I also did these same 2 things for anything named "longhorn"

reinstalled
its still happening

actually how is that happening?
it has to be an online thing at this point

Windows 10 Pro
version 20H2
build 19042.630

I have tried everything I can think of, including all the replies

I did another wipe of all the files
unloaded windowblinds, iconpackager, and all the other stardock software to see if other theme stuff interfered,
I disconnected from the internet to install it again, and it still happened

Its baffling how it can just install a full pack, pulling the thumbnail, metadata, and all the .wav files out of thin air.
If all the files are gone off my computer, and I dont have any access to the internet, that should not be possible, but I guess it is

yes its 10, I download it fresh from the website for each install attempt

Ive been using it at functional for a while and this just started happening

I guess one different thing I did was install a pack from the built in browser instead of wincustomize to see how it worked,
then as I went back to the main screen I saw that its name and all the sounds in that newly downloaded pack were the windows longhorn ones, but not the thumbnail
then all the packs I installed from wincustomize after that were doing that too
so downloading packs from the built in downloader could be what triggered it, because I had the longhorn sounds way before any of this.

thats just a guess / observation tho

I don't get what you mean by "delete the browser".. what I used was just the online tab in the software itself.
I've removed absolutely everything to do with soundpackager on my computer, and when I do a fresh install of it, every sound pack is just the longhorn pack

I feel like this is just a deep bug in its code, and somethting to do with caching

I installed soundpackager in a virtual machine and of course it works as expected there, so it has to be just leftover file it dumped on my computer that I cannot find, possibly a weird memory glitch

I feel like this is something a serious debugging team should look into, one of the weirdest, strangest glitches that make the program mostly not operational (whats the point of a sound package manager if it only has one pack? )

Am I the only person in the world this has happened to?

Controlled Folder access is already off