As seen on the image below, there´s no way to access the applications from star menu, just fixed ones.
I already rebooted, reinstaled the start11 and nothing solves the problem.
What to do
That isn't even the start 11 start menu, it is still the Windows 11 start menu. I have seen this issue several times now and it seems the purge instructions as noted in reply 2 and 4 almost always fix the problem.