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kc15
Join Date 10/2013
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Upgrade from Start 11 to Start 11 multi? Credit for curent licences?

February 4, 2022 12:47:30 AM from Stardock ForumsStardock Forums

I'm private user, not a business with several computers I play with. Earlier version of Start were never a problem. I had two licenses and that covered all my machines.. But now each needs a license. 

I now have two machines running Win 11, more will be getting upgraded. I currently have two Start 11 licenses. Now that you have made Start 11 multi available, it there any way to upgrade from Start 11 to multi? How a credit or discount to change to multi and one license?

Thanks...  KC

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kc15
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 February 4, 2022 1:32:02 AM
from Stardock ForumsStardock Forums

Hello,
Please review this thread for your question : https://forums.stardock.com/506553/start11-upgrade-faq

Thanks
Basj,
Stardock Community Assistant.

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kc15
kc15
Join Date 10/2013
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Reply #2 February 4, 2022 6:50:38 PM
from Stardock ForumsStardock Forums

I already saw that..

It is really does not answer the question.

OK I have not been a big spender but have been a loyal supporter having paid for ModernMix , Start 8 and Start 10 as well as recommending it to lots of people.

I did not complain about the change in licensing with Start 11, even though in the end it will cost me more.  Stardock is now offering the Start 11 Multi License version.

All I'm asking it for some consideration, as the Start 11 Multi License version was not originally an option. We can see that Stardock is working on how to handle the pricing options with offers of new pricing models, including the business option in the works.  My request to take into account current customers in your pricing changes would be much appreciated!

I really don't think this is being unreasonable.

KC

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kc15
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 February 4, 2022 8:23:39 PM
from Stardock ForumsStardock Forums

Please raise a Support ticket using the link below, go to Purchase and Refund section. Ask your question there for Support to review and advice.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thank you,

Basj,
Stardock Community Assistant

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