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JJW14
JJW14
Join Date 09/2019
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Fences won't install

Fences 3 won't install on other computer

November 30, 2021 4:07:00 PM from Stardock ForumsStardock Forums

I installed Fences on my new laptop, after deactivating the old product-key. 

But my email wasn't recognised although it was the right adress. 

Strangely enough under my Stardock account my Fences key isn't registered.

 

Can you fix this? 

 

my emailadres is: removed by Mod

Key:  removed by Mod

Don't post emails or Keys ( that can be used by others ) in a public forum .

fences
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JJW14
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 November 30, 2021 4:21:34 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Try this link https://forums.stardock.com/484254/getting-your-products-and-keys

Keep in mind ( this happens ) you might have by mistake spelled your email wrong.

If you still have an issue submit a Ticket here to support https://stardock.atlassian.net/servicedesk/customer/portal/4

and wait for response ..

 


AzDude
Stardock Community Assistant

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JJW14
JJW14
Join Date 09/2019
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Reply #2 December 1, 2021 4:05:01 AM
from Stardock ForumsStardock Forums

Thanks for your quick response. Stupid enough I registered Fences on my work account........... Sorry!!!! So now it works...

Is it possible to change this work emailadress to my private emailadress??

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JJW14
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 December 1, 2021 4:43:09 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try this guide https://forums.stardock.com/486311/accounts-and-activation-support-faq#changeemail .

Thank you,

Basj,
Stardock Community Assistant

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JJW14
JJW14
Join Date 09/2019
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Reply #4 December 1, 2021 8:13:13 AM
from Stardock ForumsStardock Forums

Thnxs! I just followed the instructions and it worked!

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JJW14
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 December 1, 2021 8:12:24 PM
from Stardock ForumsStardock Forums

Great, glad it worked.

Thank you,

Basj,
Stardock Community Assistant

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