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Gilado
Gilado
Join Date 01/0001
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Dragging problem

Windows 11

October 11, 2021 1:26:51 AM from Stardock ForumsStardock Forums

Hi everyone,

I download Groupy and installed Fences as suggested for 30 days trial.

I clicked on Auto organize and all the icons setup was ok. 

When I'm dragging any of the fences there is a path as you can see in the window.

Few more details:

1. I'm using Windows 11.

2. I have 3 screens connected but the Path you see here happening when I'm still on one of the screens so I don't think there is a realtion.

Is anyone familiar with that? Fences seem promising but...  

fences
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Gilado
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 October 11, 2021 1:52:59 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more information on your system.

  1. Display setup, monitors resolution, scaling (100%,125, etc) connection type.
  2. GPU information.
  3. Does the issue happen only while dragging the fences and the artifact stay on screen for how long?
  4. Any other details.

Thanks
Basj,
Stardock Community Assistant.

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Gilado
Gilado
Join Date 01/0001
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Reply #2 October 11, 2021 2:45:00 AM
from Stardock ForumsStardock Forums

Hi and thanks for your quick response.

 

1. 100% scaling, 3 screens through HDMI connectors (but it's happened also in one screen), resolution: 1920*1080

2. NVIDIA GEFORCE GTX 1660 SUPER

3. Its stays. If I take the Fence and go over it its cleared but make a new shadow somewhere else. 

4. When I go into the settings and click for example of one of the preference its clear.

 

Too bad, I like it

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Gilado
basj
Join Date 03/2001
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Reply #3 October 11, 2021 4:49:34 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Gilado
Gilado
Join Date 01/0001
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Reply #4 October 11, 2021 7:40:04 AM
from Stardock ForumsStardock Forums

Thanks a lot

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Gilado
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 October 11, 2021 10:30:06 AM
from Stardock ForumsStardock Forums

Please post a video showing us this issue.

Thank you,

Basj,
Stardock Community Assistant

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Gilado
Gilado
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Reply #6 October 11, 2021 10:41:16 AM
from Stardock ForumsStardock Forums

Here you go - http://somup.com/cr6X2g3oJS

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Gilado
basj
Join Date 03/2001
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Reply #7 October 11, 2021 10:59:53 AM
from Stardock ForumsStardock Forums

Thanks, I've forward the video to Support.

 

Basj,
Stardock Community Assistant

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