DeskScapes 11 issues

I bought the software suite 'Object Desktop'. Recently i have updates DeskScapes to version 11.

Every time I start the computer, this app also starts. It then asks again and again for the product key. So it is not remembered. In addition, the app starts without me having set that up.

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. Please uninstall the DeskScapes 11 and reboot. If you do not with to use it. But if you wish to use it sometime later you will need to install and activate it once. If it still asking for activation after activation please use this guide : https://forums.stardock.com/486311/accounts-and-activation-support-faq#keepsaskingactivation.

Press the Windows key and "R" at the same time. A "Run" dialog box will pop up, please paste the path below into the "Open" field and press OK.

%ProgramData%\Stardock\

In the folder that pops up, you should see a folder named "DeskScapes". Please delete this folder and all of its contents.

After you have deleted that folder, please attempt to activate once again and it should succeed without any errors.

Basj,
Stardock Community Assistant.

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Unfortunetly the solution for the activation issues isn't valid anymore. I can't find any folder named PRODUCTNAME.

What I notice is:

* with installing a folder is made under /ProgramFiles(86)

* where as the activation codes are installed in a folder under /ProgramData

Can't find the relevance in that. What to do next?

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basj

Join Date 03/2001

+1684

Actually "PRODUCTNAME" should be "DeskScapes" in your case.

Quoting basj,

reply 1

Press the Windows key and "R" at the same time. A "Run" dialog box will pop up, please paste the path below into the "Open" field and press OK.

%ProgramData%\Stardock\

In the folder that pops up, you should see a folder named "DeskScapes". Please delete this folder and all of its contents.

After you have deleted that folder, please attempt to activate once again and it should succeed without any errors.

Thank you,

Basj,
Stardock Community Assistant

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