klaer.it@mailbox.org

Join Date 12/2019

1.49.1 Update

Dear Support,

A. TOPOLOGY

Windows 10, build 19043.1081 (patchday June 08, 2021)

B. Problem / Question

I installed version 1.49.1 (offline download from profile menu) and this is correctly recognized in >Control Panel >Programs/Features. It appears to work properly.

However, when opening "Groupy" from Start menu (or with the three dots in a window tab), it still claims version 1.48 and "update available".

Can anybody find a reason or solution?

Thank you & best regards,

Steffen

groupy

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling. Just make sure to re-download the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant.

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Dear Basj,

thanks for the quick reply. Your instructions worked fine. Issue resolved, case can be closed.

Steffen

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basj

Join Date 03/2001

+1684

Great, glad it worked.

Thank you,

Basj,
Stardock Community Assistant

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Dear Basj,

same issue and behavior with version 1.5. Disappeared afer two reboots.

Can be closed.

Steffen

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Hello ,

Sorry your having issues .

Would you Please do a Clean Boot: https://forums.stardock.com/488142/groupy-support-faq#cleanboot

test and report back here please .

AzDude
Stardock Community Assistant

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