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Robert84MK
Robert84MK
Join Date 05/2009
+10

WB and Edge Save As

June 28, 2021 8:21:49 PM from Stardock ForumsStardock Forums

Hi

When you are going to fix this old error in WB? Edge Chromium in random moments (sometimes its 3-4x and sometimes its 20-30x i one day) not responding when trying to Save as file. I must run task manager and "kill Edge process"

 

Its old bug because i one year i run several Windows 10 compilations and when i uninstal WB, Save As from Edge running correct.

windowblinds
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Robert84MK
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 June 28, 2021 10:02:43 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I am trying to recreate this issue on my system. Can you list down the steps to save as a file and does it happen on all websites? On any WB theme? Also can you give us your Windows full version numbers (Winver.exe) and WB version too. So I can set my system as close as yours and recreate the issue on my end.

Thanks
Basj,
Stardock Community Assistant.

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Robert84MK
Robert84MK
Join Date 05/2009
+10
Reply #2 July 2, 2021 12:38:24 AM
from Stardock ForumsStardock Forums

I install and test different builds from 1607 to 21H1, and different WB 10.84 to 10.89. I tested various WB themes and the same. Edge is randomly not responding when Save as. But when i unistall WB or active Windows 10 theme, Edge works correct.

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Robert84MK
basj
Join Date 03/2001
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Reply #3 July 2, 2021 12:45:12 AM
from Stardock ForumsStardock Forums

Still, I need your steps on how to reproduce it.

Thank you,

Basj,
Stardock Community Assistant

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Robert84MK
Robert84MK
Join Date 05/2009
+10
Reply #4 July 2, 2021 1:24:13 PM
from Stardock ForumsStardock Forums

Ok i more test it and maybe its no Edge fault ? maybe it's Explorer ? When Edge not responding i restart explorer and wolaa i finished save file.

 

When Edge not responding i must restart Edge or restart Explorer from Task Manager.

 

Its very random bug sometimes its one or two per day and sometimes 30-40x per day. It is possible that WB does some interference from Explorer.

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Robert84MK
retiredmaster
Join Date 03/2001
+82
Reply #5 August 7, 2021 6:02:50 AM
from WinCustomize ForumsWinCustomize Forums

I agree that I have this error in Chrome and Brave.. and for a long time. Seems random, definitely not a specific website. It's as simple as hitting a download button, getting the 'save as' dialog, then the buttons are unresponsive so the dialog is stuck (even happened on Wincusto, but not every time).

But try using alt-tab to switch to a different application, then alt-tab back to Chrome/Brave (ie alt-tab twice), and the 'save as' dialog buttons return to being responsive. Saves you having to restart explorer. (Can't speak for Edge. Dont' us it.)

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Robert84MK
basj
Join Date 03/2001
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Reply #6 August 7, 2021 6:19:55 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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