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ryan241

Join Date 11/2001

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Purchase Error

On April 2nd I went to renew my OD but accidently purchased a new key instead of renewing my old one. I submitted and ticket as soon as I saw the error with the hopes of getting this fixed. It's been over 2 weeks since I did that but haven't heard anything back. Is that normal?

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basj

Join Date 03/2001

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Hello,
Sorry to hear you are having issues. Please post your ticket number here so that I can forward it to Support for help.

Thank you,

Basj,
Stardock Community Assistant

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Apparently I did not do a support ticket. I filled out the contact us form.

Edit - Created One SSN-8588

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