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Flashy Post-It Note Bandit4558
Flashy Post-It Note Bandit4558
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error 205

April 16, 2021 7:02:01 PM from Stardock ForumsStardock Forums

Hello! very interesting piece of software and would like to explore it thoroughly but, I am running into a problem whereby when I log in I get this error message Failed to authenticate Group with Steam. I am using it on 2 machines, the EULA states on steam that it can be used up to 5 machines concurrently. I have tried purging the folder, uninstalling, and using the FAQ methods to no avail. Also in the event I wish to not use this program with steam online is there a way to activate it? Thanks!

groupy
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Flashy Post-It Note Bandit4558
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 April 16, 2021 9:31:55 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please review this guide on error 205 : https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#activationerror. Do let us know if you still need our assistance.

Thanks
Basj,
Stardock Community Assistant.

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Flashy Post-It Note Bandit4558
Flashy Post-It Note Bandit4558
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Reply #2 April 16, 2021 10:15:26 PM
from Stardock ForumsStardock Forums

Tried that. The name of my desktop does not contain non-western symbols. 

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Flashy Post-It Note Bandit4558
basj
Join Date 03/2001
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Reply #3 April 16, 2021 11:08:00 PM
from Stardock ForumsStardock Forums

Need to confirm. You purchase under Steam, Yes? Do you installed the steam version on your PC or direct download from Stardock version?

Thank you,

Basj,
Stardock Community Assistant

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Flashy Post-It Note Bandit4558
Flashy Post-It Note Bandit4558
Join Date 01/0001
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Reply #4 April 16, 2021 11:12:14 PM
from Stardock ForumsStardock Forums

Purchased and installed under Steam. Should add that I did use Steam's "check file integrity" same error. 

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Flashy Post-It Note Bandit4558
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 April 16, 2021 11:15:31 PM
from Stardock ForumsStardock Forums

Hello,
Please try purge and reinstall steps as mentioned here:  https://forums.stardock.com/488142/groupy-support-faq#reinstalling Just make sure to follow the part on Steam only. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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Flashy Post-It Note Bandit4558
Flashy Post-It Note Bandit4558
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Reply #6 April 16, 2021 11:41:08 PM
from Stardock ForumsStardock Forums

Purged using uninstall bat file, and uninstalled using Steam, reinstalled using Steam, still get the same error message. All firewalls are turned off. 

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Flashy Post-It Note Bandit4558
basj
Join Date 03/2001
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Reply #7 April 16, 2021 11:50:15 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Flashy Post-It Note Bandit4558
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Reply #8 April 22, 2021 1:56:18 PM
from Stardock ForumsStardock Forums

Any updates? 

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Flashy Post-It Note Bandit4558
AzDude
Join Date 11/2002
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Reply #9 April 22, 2021 2:27:58 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Steam should be working now , make sure Steam is running .

 


AzDude
Stardock Community Assistant

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Flashy Post-It Note Bandit4558
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Reply #10 April 22, 2021 6:47:35 PM
from Stardock ForumsStardock Forums

Working thanks. 

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Flashy Post-It Note Bandit4558
AzDude
Join Date 11/2002
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Reply #11 April 22, 2021 8:36:13 PM
from Stardock ForumsStardock Forums

Glad to hear   

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