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jokalee
jokalee
Join Date 11/2020
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Groupy No Longer Works After Updating to 1.44

November 9, 2020 10:49:50 PM from WinCustomize ForumsWinCustomize Forums

I just updated Groupy to 1.44 and it no longer groups explorer. Also, if I reboot my computer, explorer will open correctly initially (without tabs working) but if I close it and reopen it explorer freaks out flashing like a strobe light every time I open it. I have to turn off Groupy to open explorer properly. I'm running Windows 10 Pro version 2004 OS build 19041.572

Thanks

groupy
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jokalee
basj
Join Date 03/2001
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Reply #1 November 9, 2020 10:57:22 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues.  Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

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jokalee
jokalee
Join Date 11/2020
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Reply #2 November 10, 2020 1:41:05 AM
from WinCustomize ForumsWinCustomize Forums

Okay. I'll try that and report back.

Thanks

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jokalee
jokalee
Join Date 11/2020
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Reply #3 November 16, 2020 3:16:52 PM
from WinCustomize ForumsWinCustomize Forums

I did the purge and then reinstalled the latest version but still get the same result.

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jokalee
AzDude
Join Date 11/2002
+559 sdemployee
Reply #4 November 16, 2020 3:55:12 PM
from Stardock ForumsStardock Forums

Hello ,

Would you Please do a Clean Boot: https://forums.stardock.com/488142/groupy-support-faq#cleanboot

Test and report back please.

 


AzDude
Stardock Community Assistant

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jokalee
jokalee
Join Date 11/2020
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Reply #5 November 16, 2020 4:08:53 PM
from WinCustomize ForumsWinCustomize Forums

I've tried that already with the same issue. I just did the purge again and installed the previous version (1.43) and it is working properly. There is obviously a bug in version 1.44 that is preventing it from working. I will stay on 1.43 until the next update.

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jokalee
basj
Join Date 03/2001
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Reply #6 November 16, 2020 7:09:54 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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jokalee
jokalee
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Reply #7 November 16, 2020 7:46:36 PM
from WinCustomize ForumsWinCustomize Forums

Sure will. Thanks.

 

 

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jokalee
sdrohan
Join Date 10/2012
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Reply #8 November 17, 2020 9:31:42 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Is the Groupy service running:

Sean Drohan
Stardock Support Manager

 

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jokalee
rhowkins37
Join Date 02/2013
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Reply #9 November 20, 2020 12:29:08 PM
from Stardock ForumsStardock Forums

I'm experiencing this as well. Groupy no longer works after updating to 1.44. I've uninstalled and reinstalled and still having the issue. Please help.

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jokalee
jokalee
Join Date 11/2020
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Reply #10 November 20, 2020 2:33:41 PM
from WinCustomize ForumsWinCustomize Forums

@sdRohan, Yes the groupy service was running when I had 1.44 installed. I have now reverted back to 1.43 and it is working fine.

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jokalee
sdrohan
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Reply #11 November 23, 2020 8:50:28 AM
from Stardock ForumsStardock Forums

Quoting jokalee,
reply 10

@sdRohan, Yes the groupy service was running when I had 1.44 installed. I have now reverted back to 1.43 and it is working fine.

Cant work on a solution, thus there will be no 'update', if you don't have the version with the issues installed...

If you install again, a video of what is happening (shared link to one) would be helpful.

Sean Drohan
Stardock Support Manager

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jokalee
jokalee
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Reply #12 November 23, 2020 9:49:04 AM
from WinCustomize ForumsWinCustomize Forums

I'll reinstall 1.44 and make a video.

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jokalee
sdrohan
Join Date 10/2012
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Reply #13 November 23, 2020 10:56:13 AM
from Stardock ForumsStardock Forums

Quoting jokalee,
reply 12

I'll reinstall 1.44 and make a video.

Actually, you are going to want to install 1.45:

https://forums.stardock.com/502398/page/1/#3792550

Sean Drohan
Stardock Support Manager

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jokalee
jokalee
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Reply #14 November 23, 2020 11:17:47 AM
from WinCustomize ForumsWinCustomize Forums

Okay.

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