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josebraund
josebraund
Join Date 09/2019
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groupy hangs when opening a folder with many letters

October 6, 2020 8:32:45 PM from Stardock ForumsStardock Forums

 

hello good evening I have a problem with groupy, when I open a folder with many letters it hangs and forces me to restart the program.

path of the folder causing the error

D:\Descargas Jdownloader beta 2\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]

 

 

That problem happens a lot to me with game folders that I download with names of many letters.

groupy
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josebraund
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 October 6, 2020 9:52:30 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information.

  1. Windows version, please use Winver.exe for full Windows version numbers.
  2. Groupy versions.
  3. More information on when it actually hangs. Open saved grouped or when grouping or something else?

Thanks
Basj,
Stardock Community Assistant.

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josebraund
josebraund
Join Date 09/2019
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Reply #2 October 6, 2020 11:48:06 PM
from Stardock ForumsStardock Forums

1

2

 

3

It happens both ways sir.

 

I already did the tests, please solve it, I beg you.

 

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josebraund
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 October 7, 2020 12:01:30 AM
from Stardock ForumsStardock Forums


D:\Descargas Jdownloader beta 2\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]

Need more information for me to try to recreate it on my system.

  1. Is the issue happen with folders that don't have those brackets "[""]" and comas ","?
  2. How many directories level down you see it start to happen?

Thank you,

Basj,
Stardock Community Assistant

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josebraund
josebraund
Join Date 09/2019
0
Reply #4 October 7, 2020 8:30:15 AM
from Stardock ForumsStardock Forums

hello it seems that the problem happens when the number of letters exceed the limit that allows

I mean when I extract the final file when exceeding the limit of letters is that it causes the error.

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josebraund
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 October 7, 2020 8:33:42 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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