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richardgoldstein
richardgoldstein
Join Date 03/2017
+1

Cursor FX flickering atere Win 10 update last night

flickering cursor in cursor fx

October 2, 2020 10:19:00 AM from Stardock ForumsStardock Forums

Win 10 updated itself last night, and now my custom cursor flickers nearly all the time.  I love this feature but I had to switch back to the windows cursor it was so bad.

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richardgoldstein
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 October 2, 2020 10:23:08 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information.

  1. Windows 10 version. Please use Winver.exe for full version numbers.
  2. CursorFX version.

Thanks
Basj,
Stardock Community Assistant.

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richardgoldstein
Garrett42
Join Date 05/2020
0
Reply #2 October 2, 2020 11:14:05 AM
from Stardock ForumsStardock Forums

I've had this issue since August 14th, no fix as of yet. Here is my post about it: https://forums.stardock.com/485240/page/2/#3786016

I also have 2 cursors bug with the flickering, my post here: https://forums.stardock.com/485240/page/2/#3789687

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richardgoldstein
richardgoldstein
Join Date 03/2017
+1
Reply #3 October 2, 2020 12:07:56 PM
from Stardock ForumsStardock Forums

Cursor FX ver 4.03

Win 10 ver: 2004 (OS Build 19041.508)

 

Thanks - Richard

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richardgoldstein
basj
Join Date 03/2001
+1684 sdemployee
Reply #4 October 2, 2020 12:15:51 PM
from Stardock ForumsStardock Forums

Quoting richardgoldstein,
reply 3

Cursor FX ver 4.03
Win 10 ver: 2004 (OS Build 19041.508)
Thanks - Richard

Thanks, Few more information.

  1. Monitor/s resolutions and scaling applied on each.(100%,125%,150%..)
  2. Please a video so I can forward your issue to Support.

Thank you,

Basj,
Stardock Community Assistant

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richardgoldstein
Garrett42
Join Date 05/2020
0
Reply #5 October 2, 2020 1:47:45 PM
from Stardock ForumsStardock Forums

I'll post my specs again since I have the same issue, and have/had the same issue since my Windows10 version 2004 update back in August, and I would like this issue fixed.

My current build:
OS: Win 10 Pro version 2004

OS Build: 19041.508

CursorFX 4.03

Monitor 1: 3840x2160 (scale 250%) (This one has the flickering)

Monitor 2: 1920x1080 (scale 100%) (This one does not flicker)

 

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richardgoldstein
richardgoldstein
Join Date 03/2017
+1
Reply #6 October 2, 2020 2:40:39 PM
from Stardock ForumsStardock Forums

This is a Lenovo P70 laptop

resolution: 3840 x 2160

scale is 225%

How do i send a video?

Thanks - Richard

 

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richardgoldstein
AzDude
Join Date 11/2002
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Reply #7 October 2, 2020 3:16:21 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

any image Hosting site will allow you to post and get a URL for our site

Here's a Free site https://imgur.com/?

 

 


AzDude
Stardock Community Assistant

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richardgoldstein
richardgoldstein
Join Date 03/2017
+1
Reply #8 October 2, 2020 6:55:03 PM
from Stardock ForumsStardock Forums

Thanks AzDude, that's pretty cool!

Here's the url:  https://imgur.com/a/IcKBcOh

Thanks - Richard

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richardgoldstein
basj
Join Date 03/2001
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Reply #9 October 2, 2020 9:24:50 PM
from Stardock ForumsStardock Forums

Thanks Richard and Garrett42, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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richardgoldstein
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #10 October 5, 2020 9:20:19 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

For either of you having the issue, if you disable shadows for the cursor in question, does it cease?

Sean Drohan
Stardock Support Manager

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richardgoldstein
Garrett42
Join Date 05/2020
0
Reply #11 October 5, 2020 11:10:40 AM
from Stardock ForumsStardock Forums

Disabling the shadow does lessen the flickering, but it does not stop it.

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richardgoldstein
richardgoldstein
Join Date 03/2017
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Reply #12 October 5, 2020 12:38:06 PM
from Stardock ForumsStardock Forums

Same here.  It's less but still there.

Thanks - Richard

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richardgoldstein
richardgoldstein
Join Date 03/2017
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Reply #13 October 5, 2020 12:41:30 PM
from Stardock ForumsStardock Forums

Also, your cursor is now at what I believe its max size and adjusting the size slider makes no difference.

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richardgoldstein
sdrohan
Join Date 10/2012
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Reply #14 October 5, 2020 1:02:27 PM
from Stardock ForumsStardock Forums

All claims are with a 'custom cursor' yes?

Sean Drohan
Stardock Support Manager

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richardgoldstein
Garrett42
Join Date 05/2020
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Reply #15 October 5, 2020 3:19:50 PM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 14

All claims are with a 'custom cursor' yes?

Sean Drohan
Stardock Support Manager

No it is with every cursor in CursorFX custom or stock it does not matter.
If you look at the gif posted by richardgoldstein, you will see that is a stock cursor.

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richardgoldstein
sdrohan
Join Date 10/2012
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Reply #16 October 6, 2020 2:12:19 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

I was able to reproduce it when at different DPI (when set to 125% at 3840x2160 its fine, 150% it flickers).

Reported internally: ODNT-1124

Thank you for the feedback.

Sean Drohan
Stardock Support Manager

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