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pmoran2
pmoran2
Join Date 10/2010
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WindowBlinds Crashes Over and over when Progress bars are showing.

September 11, 2020 5:27:02 PM from Stardock ForumsStardock Forums

Window Blinds crash over and over and over again for the entire time a progress bar is showing.
The crashes happen so rapidly that I cannot disable window blinds ..
If I am lucky I can cancel what ever process the progress bar is about ... unloading window blinds allows me operate normally.

Also window blinds does not crash if only one window is active when a progress bar starts.
It only seems to occur if you have multiple windows open or attempt to open a second window during the progress bar motion.

I have a large 28" display and I always work in multiple windows:

Below is one event in my event log:

Log Name: Application
Source: Application Error
Date: 9/10/2020 6:31:01 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Nyx
Description:
Faulting application name: explorer.exe, version: 10.0.19041.488, time stamp: 0xb1a44bf9
Faulting module name: WBLIND64.dll_unloaded, version: 10.8.4.0, time stamp: 0x5dd0066e
Exception code: 0xc0000005
Fault offset: 0x000000000007167c
Faulting process id: 0x4164
Faulting application start time: 0x01d687c1ffb75ff0
Faulting application path: C:\Windows\explorer.exe
Faulting module path: WBLIND64.dll
Report Id: 84bbdfc7-30a0-48e6-8ac4-751fd9554c1a
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

1000
0
2
100
0
0x80000000000000

46717
Application
Nyx

explorer.exe
10.0.19041.488
b1a44bf9
WBLIND64.dll_unloaded
10.8.4.0
5dd0066e
c0000005
000000000007167c
4164
01d687c1ffb75ff0
C:\Windows\explorer.exe
WBLIND64.dll
84bbdfc7-30a0-48e6-8ac4-751fd9554c1a

This is a brand new Dell Alienware 10th Gen i9 k processor with 32 gigs of ram and Geforce GTX 2080
Windows 10 Pro 64 bit
The system is less than a month old and has all available updates and patches applied.

Below is the "About" screen for Window Blinds

Windows 10 Enterprise (19041.vb_release.191206-1406)

WindowBlinds 10.84 (059 - Windows 10 Edition) - 64 bit OS
Window titlebar blur features are enabled on this operating system
Wblind.dll                2019/11/18 08:41:12
Wblind64.dll              2019/11/18 08:41:51
Wbsrv.dll                2019/05/03 23:29:46
WB10Config.exe            2019/11/18 08:41:16
Wbload.dll                2019/05/08 15:13:37
Screen10.exe              2019/05/03 23:29:17

 

Thank you for any assistance.

windowblinds
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pmoran2
basj
Join Date 03/2001
+1710 sdemployee
Reply #1 September 11, 2020 7:58:20 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Is the issue only happen with specific Windowblind style? Does the issue happened with any styles that come with Windowblinds.

Thanks
Basj,
Stardock Community Assistant.

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pmoran2
pmoran2
Join Date 10/2010
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Reply #2 September 12, 2020 2:35:27 PM
from Stardock ForumsStardock Forums

Thank you for the reply. I just completed some tests with different skins. The problem occurs  with all the skins I tested. 

My Favorite Theme which is Atheros ( a Master Skin )  and with the built in skins Acrylic, Corporate, Diamond. 

For this test I used the applications  "MultiPar"  and "GoodSync" which have progress bars . 

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pmoran2
basj
Join Date 03/2001
+1710 sdemployee
Reply #3 September 12, 2020 9:45:36 PM
from Stardock ForumsStardock Forums

Try this, run a search in your File explorer and see if the progress bar appear or crashes happened.

Thank you,

Basj,
Stardock Community Assistant

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pmoran2
pmoran2
Join Date 10/2010
+1
Reply #4 September 13, 2020 9:52:23 AM
from Stardock ForumsStardock Forums

Hello,  The progress bar in the search field does appear,  and it does not cause a crash (but the header seems misaligned.

I am wondering if it has to to with the 4k display and high resolution I am running. 3840x2160. 

Things like Acrobat reader .. the title bar is all weird. and trying to move the window does not work. ( I can of course exclude the app)

I am running Windows Blinds, Start10 CursorFX and "8GadgetPack (which is not from stardock but  it brings back windows & Gadget platform and might be relevant to this issue.

 

I am suspecting that I might be a unique case. None of this information seems to be particularly helpful.

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pmoran2
basj
Join Date 03/2001
+1710 sdemployee
Reply #5 September 13, 2020 9:59:36 AM
from Stardock ForumsStardock Forums

I am running on 4K Monitor too. I don't have crash issues on progressbar. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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pmoran2
pmoran2
Join Date 10/2010
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Reply #6 September 13, 2020 1:18:00 PM
from Stardock ForumsStardock Forums

Hello. I uninstalled Not only WindowBlinds but CursorFX and Start10 as well.  I ran the purge script as elevated user. rebooted.

Downloaded JUST  window blinds and installed it. Activated it  and rebooted.

I ran the same test. with just Multipar (creating a par set)  and brought a windows explorer window up.

Windows blind immediate began crashing (Although not as fast as before) It would only crash as long Multipar was not the foreground app. Once I changed the focus to another window the crashing began.

I have not yet  installed Start10 or CursorFX so we can rule those out.

Here is the event log:

Log Name:      Application
Source:        Application Error
Date:          9/13/2020 1:05:11 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Nyx
Description:
Faulting application name: explorer.exe, version: 10.0.19041.488, time stamp: 0xb1a44bf9
Faulting module name: WBLIND64.dll_unloaded, version: 10.8.4.0, time stamp: 0x5dd0066e
Exception code: 0xc0000005
Fault offset: 0x000000000007167c
Faulting process id: 0x1b10
Faulting application start time: 0x01d689effa56250d
Faulting application path: C:\Windows\explorer.exe
Faulting module path: WBLIND64.dll
Report Id: c7eae559-0471-4439-8fcf-d63991ee05a2
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-09-13T17:05:11.0312349Z" />
    <EventRecordID>52347</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Nyx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>explorer.exe</Data>
    <Data>10.0.19041.488</Data>
    <Data>b1a44bf9</Data>
    <Data>WBLIND64.dll_unloaded</Data>
    <Data>10.8.4.0</Data>
    <Data>5dd0066e</Data>
    <Data>c0000005</Data>
    <Data>000000000007167c</Data>
    <Data>1b10</Data>
    <Data>01d689effa56250d</Data>
    <Data>C:\Windows\explorer.exe</Data>
    <Data>WBLIND64.dll</Data>
    <Data>c7eae559-0471-4439-8fcf-d63991ee05a2</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

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pmoran2
pmoran2
Join Date 10/2010
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Reply #7 September 13, 2020 1:40:48 PM
from Stardock ForumsStardock Forums

Just to be on the safe side  I also uninstalled the 8gadget pack just to see if that was causing the issue.

And no.. it is uninstalled and the issue still occurs.

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pmoran2
basj
Join Date 03/2001
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Reply #8 September 13, 2020 8:19:33 PM
from Stardock ForumsStardock Forums

Hello,

I tried multipar on my system and there was no crash. Please try Cleanboot to see if other program is conflicting with Windowblinds : https://forums.stardock.com/486023/windowblinds-support-faq#cleanboot

Try that and report back.

Thank you,

Basj,
Stardock Community Assistant

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pmoran2
pmoran2
Join Date 10/2010
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Reply #9 September 13, 2020 9:08:14 PM
from Stardock ForumsStardock Forums

I logged in as another admin user and the problem does not occur.

So  apparently it has something to do with my profile.

Hopefully we can find out what it is without having to recreate the profile.

Re-setting up dozens of programs is not something I relish.

 

Thank you  for your time.

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pmoran2
Neil Banfield
Join Date 04/2001
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Reply #10 September 14, 2020 3:56:17 AM
from Stardock ForumsStardock Forums

That crash is shown as a dll unloaded situation which should not happen when WindowBlinds is running as the dll would remain in process.  This would suggest something is forcing the dll to be removed from memory.

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pmoran2
pmoran2
Join Date 10/2010
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Reply #11 September 14, 2020 1:02:26 PM
from Stardock ForumsStardock Forums

Looking again at my event log.

This Error event occurs right before window blinds crashes.

Log Name:      Application
Source:        .NET Runtime
Date:          9/13/2020 10:14:07 PM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Nyx
Description:
Application: Explorer.EXE
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000007FF6607167C
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-09-14T02:14:07.6819619Z" />
    <EventRecordID>53523</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Nyx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: Explorer.EXE
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000007FF6607167C
</Data>
  </EventData>
</Event>

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