PorienDoek5405

Join Date 06/2020

I perched the SW but I can't start Groupy

I purchased the Groupy in bundle with Fences

However, I can't use this SW in my PC

When I start Groupy, it blinked and down.

The background process is running, but I can't open setting windows, even if I've never opened the tutorial.

Please check my trouble thanks

https://youtu.be/UcLfaKge7UE

groupy

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. Try the purge and reinstall steps as mentioned here : https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Just make sure to re-download the latest version again from your account. Reboot after the purge and reinstall. Reboot again and retest. Report back.

Thank you,

Basj,
Stardock Community Assistant.

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I reinstalled 3 times, and same position.

I checked forum before, and tried clean widows setting also.

However, it still has the same problem.

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I can't use the link in FAQ to reinstall, server message occurred 'can't download - network error'

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basj

Join Date 03/2001

+1684

Noted, have forward the issue to Support, hopefully it will get up resolved soon.

Thank you,

Basj,
Stardock Community Assistant

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basj

Join Date 03/2001

+1684

The server issue seem working now. Please try again.

Thank you,

Basj,
Stardock Community Assistant

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