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neone6
neone6
Join Date 12/2010
+942

Distorted Previews

Something has changed...

June 2, 2020 3:57:32 AM from WinCustomize ForumsWinCustomize Forums

In the beginning I found it hard to understand how to post the perfect presentation screenshot, but soon enough I figured it out, The "old" format was being used (Not "WideScreen"), but a couple of days ago all galleries suddenly started to show a distorted/stretched version of the Preview, OR some kind of Vertically Centered cut out...

The crop-tool in the upload section does not seem to be working anymore as well...

-Not really sure what's going on, but can someone PLEASE look into this.

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neone6
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 June 2, 2020 4:06:33 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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neone6
2of3
Join Date 10/2006
+816
Reply #2 June 2, 2020 11:14:50 AM
from WinCustomize ForumsWinCustomize Forums

The crop-tool in the upload section does not seem to be working anymore as well...

I think you're right about that. The area I selected to show as a thumbnail isn't represented in reality in the gallery pages.

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neone6
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #3 June 2, 2020 11:43:58 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

We kicked something - look again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager

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neone6
neone6
Join Date 12/2010
+942
Reply #4 June 2, 2020 12:33:51 PM
from WinCustomize ForumsWinCustomize Forums

Quoting sdRohan,
reply 3

Hello,

Sorry to hear you are having trouble.

We kicked something - look again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager
Hm... Good effort...but, No, Still Cut vertically centered 

-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked

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neone6
2of3
Join Date 10/2006
+816
Reply #5 June 2, 2020 1:10:16 PM
from WinCustomize ForumsWinCustomize Forums

Quoting neone6,
reply 4

Hm... Good effort...but, No, Still Cut vertically centered
Clear browser cache, hit ctrl+f5 to refresh?

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neone6
2of3
Join Date 10/2006
+816
Reply #6 June 2, 2020 1:16:49 PM
from WinCustomize ForumsWinCustomize Forums

Quoting neone6,
reply 4

-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked
WC has always been slow to update if you change anything. Notice sometimes when you are on your myskins page, that the comment count doesn't show new comments right away, but if you go to the skin itself there are new comments and the download count is higher by a few numbers?

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neone6
neone6
Join Date 12/2010
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Reply #7 June 2, 2020 1:28:51 PM
from WinCustomize ForumsWinCustomize Forums

For sure, correct shot now HOWEVER, the Shots that have several screens where you used the crop tool for selected area to be shown in the galleries still isn't working.   

This is how they used to look, LOGOS Showing as the cropped/chosen area for galleries was working.

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neone6
neone6
Join Date 12/2010
+942
Reply #8 June 3, 2020 4:08:10 AM
from WinCustomize ForumsWinCustomize Forums

Hey, Sean.

-Got this? -Carefully read my input in the Screenys.

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neone6
neone6
Join Date 12/2010
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Reply #9 June 3, 2020 3:21:30 PM
from WinCustomize ForumsWinCustomize Forums

Bump

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neone6
T-Man
Join Date 03/2001
+79 sdemployee
Reply #10 June 4, 2020 10:56:23 AM
from WinCustomize ForumsWinCustomize Forums

I've made a few more tweaks that should make image previes display better. 

Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.

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neone6
neone6
Join Date 12/2010
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Reply #11 June 4, 2020 2:07:12 PM
from WinCustomize ForumsWinCustomize Forums

Quoting T-Man,
reply 10

I've made a few more tweaks that should make image previes display better. 

Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.
Well that's gonna utterly Destroy a lot of "old" presentation previews as they where especially designed to the Old system.   

Edit: Aha, I see what you've done... -At least now the whole presentation is showing.

-Better than before at least.

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neone6
RedneckDude
Join Date 04/2009
+2223
Reply #12 June 4, 2020 3:59:08 PM
from WinCustomize ForumsWinCustomize Forums

Progress sometimes comes at a cost. Good job, T-Man!

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