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imatechfan
imatechfan
Join Date 02/2014
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Creat fence/portal won’t go away

April 29, 2020 8:19:00 PM from Stardock ForumsStardock Forums

I am running windows 10, 64 bit. The most recent software I installed is Microsoft office 2010 and AVG antivirus.

Right in the middle of my screen there is a create fence or create portal box… I cannot make it go away. I have rebooted my computer and it remains. Any ideas on how to make this go away

Thank

Justin

fences
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imatechfan
basj
Join Date 03/2001
+1687 sdemployee
Reply #1 April 29, 2020 8:59:47 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you having issues.  What happened if you disable Fences?

Thanks

Basj Community Assistant. 

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imatechfan
imatechfan
Join Date 02/2014
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Reply #2 April 29, 2020 9:35:05 PM
from Stardock ForumsStardock Forums

I did click on disable fences and the box does not go away

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imatechfan
basj
Join Date 03/2001
+1687 sdemployee
Reply #3 April 29, 2020 11:37:17 PM
from Stardock ForumsStardock Forums

Need more information.

1) Windows 10 version. Please use Winver.exe for full Windows 10 version numbers.

2) Fences version.

3) A video grab or a screenshot, post it at a video/image sharing site and link it here.

Thank you,

Basj
Stardock Community Assistant.

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imatechfan
imatechfan
Join Date 02/2014
0
Reply #4 May 4, 2020 9:22:20 AM
from Stardock ForumsStardock Forums

Windown 10 - Version 1903 (OS Build 18362.778)

Fences Version 3.0.9.11

 

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imatechfan
basj
Join Date 03/2001
+1687 sdemployee
Reply #5 May 4, 2020 9:29:05 AM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps as guided here : https://forums.stardock.com/486084/fences-support-faq#reinstalling

Just to be sure, re-download the latest version from your account. Reboot after the purge, reinstall, reboot again. Retest and report back here.

Thanks

Basj,
Stardock Community Assistant.

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imatechfan
imatechfan
Join Date 02/2014
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Reply #6 May 4, 2020 11:51:40 AM
from Stardock ForumsStardock Forums

Thank you this corrected the issue

 

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imatechfan
basj
Join Date 03/2001
+1687 sdemployee
Reply #7 May 4, 2020 11:52:39 AM
from Stardock ForumsStardock Forums

Great, glad you solved it.

Thank you,

Basj
Stardock Community Assistant.

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