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mostdanger
mostdanger
Join Date 10/2012
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Fences get condensed

April 19, 2020 5:11:19 PM from Stardock ForumsStardock Forums

I just installed Fences on my laptop that has a second screen, but when I "Sort by name" all the icons move to in between the 2 screens.
Is this a known bug?

 

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mostdanger
AzDude
Join Date 11/2002
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Reply #1 April 19, 2020 7:10:34 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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mostdanger
basj
Join Date 03/2001
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Reply #2 April 19, 2020 7:34:48 PM
from Stardock ForumsStardock Forums

Hello,

Please review these two guide when having issue with multimonitors :

1) https://forums.stardock.com/486084/fences-support-faq#shortcutswrongmonitor

2) https://forums.stardock.com/486084/fences-support-faq#multimonitor

Try it and let us know if you still need our assistance.

Thank you,

Basj
Stardock Community Assistant.

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mostdanger
mostdanger
Join Date 10/2012
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Reply #3 April 20, 2020 1:58:43 AM
from Stardock ForumsStardock Forums

Howdy, I have tried some of those fixes, but I am still having this issue.

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mostdanger
basj
Join Date 03/2001
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Reply #4 April 20, 2020 2:08:42 AM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps as mentioned in this guide :

https://forums.stardock.com/486084/fences-support-faq#reinstalling

Just to be sure, re-download the latest version from your account. Reboot after the purge, reinstall using the latest you just download, reboot again. And retest.

Also, we need information on this :

1) Windows version, please use Winver.exe for full Windows version numbers.

2) Fences version.

3) Those icons in your screenshot above, is on the desktop or within a Fence?

Thank you,

Basj
Stardock Community Assistant.

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mostdanger
basj
Join Date 03/2001
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Reply #5 April 20, 2020 10:28:06 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

There is a work around for your issue. Just set the Sort to "None" (Right Click on the desktop-> Sort by -> None) This will bring all the icons to the top left of your main monitor.

Thank you,

Basj
Stardock Community Assistant.

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mostdanger
mostdanger
Join Date 10/2012
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Reply #6 April 21, 2020 12:48:17 AM
from Stardock ForumsStardock Forums

I am using the Steam version for this system.

I can however, Switch one of my regular Licenses over to this laptop and swap the Steam version to a different one.

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mostdanger
basj
Join Date 03/2001
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Reply #7 April 21, 2020 1:04:19 AM
from Stardock ForumsStardock Forums

There is no different in function between the steam version compare to the Direct purchase Stardock version. Have you tried the workaround I mentioned on Reply#5.

Thank you,

Basj
Stardock Community Assistant.

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mostdanger
mostdanger
Join Date 10/2012
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Reply #8 April 21, 2020 1:19:03 AM
from Stardock ForumsStardock Forums

Screenshot of those items:  https://prnt.sc/s32srh
Winver: https://prnt.sc/s32v9c

Fences version:  3.09.0

Still happening after the purge.

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mostdanger
basj
Join Date 03/2001
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Reply #9 April 21, 2020 1:35:21 AM
from Stardock ForumsStardock Forums

Hello, is this what you are seeing? https://cdn.stardock.us/support/uploads/2018-06-20_11-00-05.mp4

If yes, than the last step as shown in this video should reset the icons back to top left of your monitor. That is the steps as workaround steps I mentioned in reply#5 :

Quoting basj,
reply 5

There is a work around for your issue. Just set the Sort to "None" (Right Click on the desktop-> Sort by -> None) This will bring all the icons to the top left of your main monitor.

,

Try that and report back.

Thank you,

Basj
Stardock Community Assistant.

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mostdanger
mostdanger
Join Date 10/2012
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Reply #10 April 21, 2020 3:21:56 AM
from Stardock ForumsStardock Forums

Not sorting by NAME, is NOT a viable solution, as I won't be able to find ANYTHING that way!

This is CLEARY a bug and should be remedied ASAP!

This works on Single monitors just fine and SHOULD work on Dule monitors as well!! 

 

 

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mostdanger
basj
Join Date 03/2001
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Reply #11 April 21, 2020 3:35:01 AM
from Stardock ForumsStardock Forums

Yes, Sean, has noted the issue and I believe he has pass it on to Dev team. But, I can't tell you if and when it will be deal with.

As for me, if I have that many Icons on my desktop, I've move it all into a Fence or several Fences and be done with the issue.

Thank you,

Basj
Stardock Community Assistant.

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