thewoodmaster

Join Date 03/2017

fences won't stay on their monitors

Hello, I run three benQ 27 inch monitors, i keep my fences on the two outside monitors, to keep my center monitor uncluttered. Every time another user logs into the computer fences sticks everything on the center monitor. I can fix the problem by reloading a saved layout, but it is getting annoying. I didn't have this issue with windows 7.

fences

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. For multi-monitor issues please review these guide :

1) https://forums.stardock.com/486084/fences-support-faq#shortcutswrongmonitor

2) https://forums.stardock.com/486084/fences-support-faq#multimonitor

Thanks

Basj,
Stardock Community Assistant.

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I don't have any of those apps listed, I don't unplug or disable my monitors, it's a desktop setup, and has been pretty much running since it was built. All of the resolutions are set the same and I have read all of your information on potential issues, and they don't apply. Literally the only time it happens is when another user logs into the computer, and I know how to restore a snapshot, but I shouldn't have to every time my wife or kids log into their user name.

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basj

Join Date 03/2001

+1684

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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basj

Join Date 03/2001

+1684

Meanwhile. Have you try Cleanboot steps as listed here

https://forums.stardock.com/486084/fences-support-faq#cleanboot

Thank you,

Basj
Stardock Community Assistant.

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sdrohan

Join Date 10/2012

+732

Hello,

Sorry to hear you are having trouble.

Quoting thewoodmaster,

reply 2

Literally the only time it happens is when another user logs into the computer, and I know how to restore a snapshot, but I shouldn't have to every time my wife or kids log into their user name.

And when this happens, no doubt the resolution(s) on the PC change (games will do this most often).

You can also try this:

Make sure to resave a snapshot after as well.

Sean Drohan
Stardock Support Manager

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