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pcman2002b
pcman2002b
Join Date 03/2020
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Cursor goes behind certain elements

March 26, 2020 1:31:46 PM from Stardock ForumsStardock Forums

I'm using CursorFX with Windows 10 64-bit 1909. When I have CursorFX cursors turned on, regardless of which I use, they'll always go behind certain on-screen elements. For example, if the Start Menu is open, the cursor is actually behind the start menu but I can still click on items and can see which items I'm hovering over. The same goes for any contextual menus that were activated from the taskbar. I'm also seeing this problem with text fields in applications like GIMP but that's a lesser concern.

I've stumbled upon several forum discussions on here in regards to the same issue chock full of other people chiming in just to say it doesn't happen to them with no attempt at trying to find the solution. 

Below are screenshots of the issue.

Cursor behind contextual menu

Cursor behind start menu right at perimeter

Cursor behind start menu hovering over item

cursorfx
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pcman2002b
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 March 26, 2020 2:34:50 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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pcman2002b
RedneckDude
Join Date 04/2009
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Reply #2 March 26, 2020 9:19:18 PM
from WinCustomize ForumsWinCustomize Forums

I reported this just a few days ago as well.

 

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pcman2002b
basj
Join Date 03/2001
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Reply #3 March 26, 2020 9:35:47 PM
from WinCustomize ForumsWinCustomize Forums

Hello,
Sorry to hear you are having issues. I can't seem to recreate the issue on my system. Is the problem happened all the time or certain things need to happen? Cursorfx Style dependent? Any other details so I can try to recreate the issue.

Thanks

Basj,
Stardock Community Assistant.

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pcman2002b
pcman2002b
Join Date 03/2020
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Reply #4 March 27, 2020 8:40:39 AM
from Stardock ForumsStardock Forums

This problem is present all the time. Doesn't matter what styles I choose in CursorFX unless I choose the standard Windows cursors. Not sure if its relevant but I have installed and am using the following Stardock applications as well. Fences, Screenscapes, WindowsFX, WindowBlinds, Groupy.

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pcman2002b
basj
Join Date 03/2001
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Reply #5 March 27, 2020 8:52:04 AM
from Stardock ForumsStardock Forums

Hello,

Need to know if you are using CursorFX v2 or V4 beta?

Thank you,

Basj
Stardock Community Assistant.

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pcman2002b
MadDeez
Join Date 11/2001
+147
Reply #6 March 27, 2020 9:24:33 AM
from WinCustomize ForumsWinCustomize Forums

I started having this issue years ago and was told my install of Win 7 was faulty. I did a complete reformat and install of Win 7 and CFX and the problem was still there so it wasn't an issue with my rig. After that, I removed CFX. If this issue can be corrected, I'll gladly buy the newest version and use the premium cursors I bought many years ago.

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pcman2002b
sdrohan
Join Date 10/2012
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Reply #7 March 27, 2020 9:59:21 AM
from WinCustomize ForumsWinCustomize Forums

Quoting basj,
reply 5

Need to know if you are using CursorFX v2 or V4 beta?

This^^^

Sean Drohan
Stardock Support Manager

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pcman2002b
pcman2002b
Join Date 03/2020
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Reply #8 March 27, 2020 9:33:05 PM
from Stardock ForumsStardock Forums

I'm running CursorFX Version 2.16

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pcman2002b
RedneckDude
Join Date 04/2009
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Reply #9 March 27, 2020 10:35:57 PM
from WinCustomize ForumsWinCustomize Forums

For me it's intermittent.  Both versions of CFX.  I assume it's something else.

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pcman2002b
basj
Join Date 03/2001
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Reply #10 March 27, 2020 10:53:03 PM
from Stardock ForumsStardock Forums

Quoting MadDeez,
reply 6

I started having this issue years ago and was told my install of Win 7 was faulty. I did a complete reformat and install of Win 7 and CFX and the problem was still there so it wasn't an issue with my rig. After that, I removed CFX. If this issue can be corrected, I'll gladly buy the newest version and use the premium cursors I bought many years ago.

Hello,

CursorFX V4 beta is available now for active subscrbers.

Thank you,

Basj
Stardock Community Assistant.

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pcman2002b
basj
Join Date 03/2001
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Reply #11 March 27, 2020 11:24:30 PM
from Stardock ForumsStardock Forums

Quoting pcman2002b,
reply 8

I'm running CursorFX Version 2.16

Looking at your previous posts, I saw you mentioned that you have lots of Stardock Products. Do you have ObjectDesktop pack? If you do and the sub is still active you should test out CursorFX V4 beta. It should be available in your download list.

Thank you,

Basj
Stardock Community Assistant.

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pcman2002b
pcman2002b
Join Date 03/2020
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Reply #12 March 30, 2020 8:57:12 AM
from Stardock ForumsStardock Forums

Unfortunately I don't have ObjectDesktop, I had purchased these applications through the recent Humble Bundle and it didn't come with that application.

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pcman2002b
basj
Join Date 03/2001
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Reply #13 March 30, 2020 8:59:48 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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pcman2002b
bucks
Join Date 04/2003
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Reply #14 March 30, 2020 6:42:29 PM
from Stardock ForumsStardock Forums

I've had this issue before as well but it was primarily happening with the Steam menu, but sometimes with other things as well, and haven't used cursor fx since.

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