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davepattcz
davepattcz
Join Date 11/2016
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Update

March 18, 2020 11:52:53 PM from Stardock ForumsStardock Forums

Hello , update pop up for Groupy so i update it and install it. After it i restart my pc and again update pop up. It happens on every windows startup even i update Groupy every time.

Thank you for help.

groupy
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davepattcz
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 March 19, 2020 12:01:55 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try to download the updates direct from your account : https://store.stardock.com/myaccount/products

It should be the "Groupy_1.32-j97-Setup.exe". Install that version and reboot. And please install it into its default directory. Retest and report back.

Thanks

Basj,
Stardock Community Assistant.

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davepattcz
davepattcz
Join Date 11/2016
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Reply #2 March 19, 2020 1:26:25 AM
from Stardock ForumsStardock Forums

I download suggest file and after restart still get update notification. So i uninstall Groupy and restart. Install it again and restart and yet again update notification.

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davepattcz
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 March 19, 2020 1:42:44 AM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Make sure to reboot after the purge and reboot again after the re-installation. Retest and report back.

Thank You,
Basj
Stardock Community Assistant.

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davepattcz
davepattcz
Join Date 11/2016
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Reply #4 March 19, 2020 1:51:48 AM
from Stardock ForumsStardock Forums

It looks like it help. I restart few times to be sure and so far so good. Thank you for assistance.

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davepattcz
basj
Join Date 03/2001
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Reply #5 March 19, 2020 1:56:40 AM
from Stardock ForumsStardock Forums

Great, glad it work out for you.

Thank you,

Basj
Stardock Community Assistant.

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davepattcz
Det--
Join Date 11/2017
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Reply #6 March 19, 2020 1:17:17 PM
from Stardock ForumsStardock Forums

Exact same problem, and that unfortunately did not help. Uninstalling with the script (run as admin), rebooting, and downloading directly from My Downloads, still offering me a "new" 1.32 every time I check for updates in Groupy. Groupy settings shows "1.32", but e.g. Groupy32.exe shows "File version 1.3.1.0", if that means anything. 

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davepattcz
basj
Join Date 03/2001
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Reply #7 March 19, 2020 9:53:44 PM
from Stardock ForumsStardock Forums

Quoting Det--,
reply 6

still offering me a "new" 1.32 every time I check for updates in Groupy.

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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davepattcz
kartapus
Join Date 10/2012
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Reply #8 March 20, 2020 4:34:30 AM
from Stardock ForumsStardock Forums

Same problem and the solution is easy. Det found the pb. The version inside the .exe has not been changed so the update process thnik you don't have v1.3.2.0

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davepattcz
basj
Join Date 03/2001
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Reply #9 March 20, 2020 9:20:21 AM
from Stardock ForumsStardock Forums

Hello,

I was informed that a newer version is available for download in your account. And I have tested that version. Look like this new version resolve "There is newer version" offer when you press the "Check for update" button.

Thank you,

Basj
Stardock Community Assistant.

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davepattcz
Det--
Join Date 11/2017
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Reply #10 March 20, 2020 9:29:51 AM
from Stardock ForumsStardock Forums

Yeah, the -j98 fixes it. Groupy32.exe is still "1.3.1.0", but GroupyConfig shows 1.3.2.0, and doesn't give new updates.

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davepattcz
basj
Join Date 03/2001
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Reply #11 March 20, 2020 9:32:31 AM
from Stardock ForumsStardock Forums

Quoting Det--,
reply 10

Yeah, the -j98 fixes it. Groupy32.exe is still "1.3.1.0", but GroupyConfig shows 1.3.2.0, and doesn't give new updates.

Great, thanks for reporting back.

 

Basj
Stardock Community Assistant.

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davepattcz
kartapus
Join Date 10/2012
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Reply #12 March 20, 2020 10:48:38 AM
from Stardock ForumsStardock Forums

Thank you.

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