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shaohuamo
shaohuamo
Join Date 03/2020
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can not switch to execl group

March 3, 2020 8:04:36 AM from Stardock ForumsStardock Forums

I have two groups, group A is execl group(at least two execl tabs),group B is another application group(at least two applications).

When the cursor focus on group B，press alt+tab key to switch to group A, group A flashed then back to group B.

My computer's os is win10 pro 1903,  and execl is 2010.

Any advice is helpful, thanks very much.

groupy
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shaohuamo
basj
Join Date 03/2001
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Reply #1 March 3, 2020 8:17:00 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I can't recreate the issue. I might not fully understand your issue. Please post a video of this issue so we can understand it better.

Thanks

Basj,
Stardock Community Assistant.

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shaohuamo
shaohuamo
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Reply #2 March 3, 2020 8:31:09 AM
from Stardock ForumsStardock Forums

please 

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shaohuamo
shaohuamo
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Reply #3 March 3, 2020 8:56:22 AM
from Stardock ForumsStardock Forums

my applications is trial version

 

 

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shaohuamo
basj
Join Date 03/2001
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Reply #4 March 3, 2020 8:58:25 AM
from Stardock ForumsStardock Forums

This is what I get on my system

Is the issue on your system only between Excel group and that specific applications?

Trial version should behave the same as the paid version. It only have time limitation on it.

Thank you,

Basj
Stardock Community Assistant.

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shaohuamo
shaohuamo
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Reply #5 March 3, 2020 9:23:00 AM
from Stardock ForumsStardock Forums

between Excel group and word group has same problem on my PC.

between Excel group and Google brower also has has same problem,when i switch Google brower  to Excel group ,it failed.

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shaohuamo
basj
Join Date 03/2001
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Reply #6 March 3, 2020 9:29:16 AM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps mentioned here https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Just make sure to re-download the trial version. Reboot after the purge, reinstall it and reboot again. Retest and report back here.

Thank you,

Basj
Stardock Community Assistant.

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shaohuamo
shaohuamo
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Reply #7 March 3, 2020 10:37:41 AM
from Stardock ForumsStardock Forums

I try it ,but not work

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shaohuamo
basj
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Reply #8 March 3, 2020 10:44:30 AM
from Stardock ForumsStardock Forums

Please try Cleanboot as mentioned here : https://forums.stardock.com/488142/groupy-support-faq#cleanboot

Try it and report back.

Thank you,

Basj
Stardock Community Assistant.

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shaohuamo
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Reply #9 March 3, 2020 11:07:06 AM
from Stardock ForumsStardock Forums

not work 

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shaohuamo
shaohuamo
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Reply #10 March 3, 2020 11:08:53 AM
from Stardock ForumsStardock Forums

can you tell me  how do you add execl to a group?

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shaohuamo
basj
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Reply #11 March 3, 2020 11:36:05 AM
from Stardock ForumsStardock Forums

I can add excel into a group just dragging its titlebar on-top of each other. And, I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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shaohuamo
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Reply #12 March 3, 2020 11:38:18 AM
from Stardock ForumsStardock Forums

can you open execl with diffrent windows?

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shaohuamo
basj
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Reply #13 March 3, 2020 11:57:50 AM
from Stardock ForumsStardock Forums

Quoting shaohuamo,
reply 12

can you open execl with diffrent windows?

Yes, I can, if I set the groupy not to group excel automatically. Refer to below, that example for not to automatically group Explorer.exe.

Thank you,

Basj
Stardock Community Assistant.

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shaohuamo
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Reply #14 March 3, 2020 12:06:45 PM
from Stardock ForumsStardock Forums

I only can open different execls with one window,that is reason?

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shaohuamo
sdrohan
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Reply #15 March 3, 2020 12:06:56 PM
from Stardock ForumsStardock Forums

I too cannot reproduce your issue:

https://cdn.stardock.us/support/uploads/2020-03-03_11-46-27.mp4

Regrettably, we don't have Office 2010 to test with,

Sean Drohan
Stardock Support Manager

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shaohuamo
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Reply #16 March 3, 2020 12:17:19 PM
from Stardock ForumsStardock Forums

can you show me the process of add ececl to group by video?

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shaohuamo
basj
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Reply #17 March 3, 2020 11:34:00 PM
from Stardock ForumsStardock Forums

Here a simple guide video on how to group application.

Thank you,

Basj
Stardock Community Assistant.

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shaohuamo
shaohuamo
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Reply #18 March 4, 2020 1:03:48 AM
from Stardock ForumsStardock Forums

Thanks very much,I installed office 365,and then it fixed.I think it is possible that execl 2010 Incompatible with groupy.

Anyway Thanks for your help.

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shaohuamo
basj
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Reply #19 March 4, 2020 1:25:53 AM
from Stardock ForumsStardock Forums

Great, glad you solved it.

Thank you,

Basj
Stardock Community Assistant.

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