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Join Date 02/2020
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DS 8 doesn't read from folders. Add folder, no files appear. Add mp4 file to default folders, doesn't show up.

Does this software work anymore?

February 28, 2020 6:21:58 AM from Stardock ForumsStardock Forums

I've added a folder but it doesn't show up in the Folders list on the dropdown dialogue. Adding the mp4 file to the default folder for Dreams won't show up either. Does this software work?

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basj
Join Date 03/2001
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Reply #1 February 28, 2020 7:04:34 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more.

1) Windows version. Please use Winver.exe for full version numbers.

2) More information on the issue. Added folder in local drive or network drive.

3) Any other details of issues.

Thanks

Basj,
Stardock Community Assistant.

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DamajInc
Join Date 12/2015
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Reply #2 February 28, 2020 7:20:40 AM
from Stardock ForumsStardock Forums

Windows 10 Version 1903 (OS Build 18362.657)

Added local folders from various internal drives without luck. The folders still show up in the Add/Remove folders dialogue but do not show up in the "Folders >" drop down menu and their content is not visible.

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basj
Join Date 03/2001
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Reply #3 February 28, 2020 7:28:55 AM
from Stardock ForumsStardock Forums

Hello,

I have no issue running Deskscape 8 on Windows 10 V1909 as seen below. Try to look at setting like "Only show screen sized or bigger wallpapers.

Thank you,

Basj
Stardock Community Assistant.

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DamajInc
Join Date 12/2015
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Reply #4 February 28, 2020 7:48:57 AM
from Stardock ForumsStardock Forums

Thanks for the help but no luck at all unfortunately. Have uninstalled (using purge app) and reinstalled to no avail.

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DamajInc
Join Date 12/2015
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Reply #5 February 28, 2020 7:51:14 AM
from Stardock ForumsStardock Forums

Wallpaper folders with pictures seem to add as normal. Just not video files (4k) - they used to a long time ago but have only recently tried to find they don't anymore.

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basj
Join Date 03/2001
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Reply #6 February 28, 2020 7:51:25 AM
from Stardock ForumsStardock Forums

Please try cleanboot as mentioned here : https://forums.stardock.com/485954/deskscapes-support-faq#cleanboot

Try it and report back.

Thank you,

Basj
Stardock Community Assistant.

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Neil Banfield
Join Date 04/2001
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Reply #7 February 28, 2020 8:48:19 AM
from Stardock ForumsStardock Forums

MP4 files will not show in DS8 as it cannot play them.  WMV, and MPEG2 (and I think AVI files) will do.

Deskscapes 10 can play them however.

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DamajInc
Join Date 12/2015
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Reply #8 February 28, 2020 3:31:22 PM
from Stardock ForumsStardock Forums

Thanks for that info - that's really disappointing as they used to play fine. They removed functionality to force an upgrade?? Bad play.

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AzDude
Join Date 11/2002
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Reply #9 February 28, 2020 3:40:19 PM
from Stardock ForumsStardock Forums

Hello,

MP4 Dream files do not work with DS8 but do Now with DS10 .


AzDude
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Neil Banfield
Join Date 04/2001
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Reply #10 February 29, 2020 3:56:30 AM
from Stardock ForumsStardock Forums

No functionality has been removed.  DeskScapes 8.x has never supported MP4 files.

Support was new in version 10.

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