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kusaeni
kusaeni
Join Date 10/2019
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Groupy Window cropped

December 16, 2019 11:41:18 PM from Stardock ForumsStardock Forums

Hi,

After updating Groupy to v1.3, Groupy main window is cropped,

I can't adjust window size, it make me difficult  to change setting option

groupy
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kusaeni
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 December 17, 2019 2:13:35 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more.

1) Windows version. Please use Winver.exe for full version numbers.

2) Display setting, Single, dual or more monitor/s, Resolution, Scaling, connection type on each monitor.

3) Have you try rebooting.

Thanks

Basj,
Stardock Community Assistant.

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kusaeni
akapl
Join Date 08/2019
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Reply #2 December 17, 2019 4:25:26 AM
from Stardock ForumsStardock Forums

After second reboot "Visuals" tab content is still bigger then window...

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kusaeni
Neil Banfield
Join Date 04/2001
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Reply #3 December 17, 2019 4:43:17 AM
from Stardock ForumsStardock Forums

Quoting akapl,
reply 2

After second reboot "Visuals" tab content is still bigger then window...

As with the original poster, what DPI are you running?

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kusaeni
kusaeni
Join Date 10/2019
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Reply #4 December 17, 2019 5:02:30 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Need to know more.

1) Windows version. Please use Winver.exe for full version numbers.

2) Display setting, Single, dual or more monitor/s, Resolution, Scaling, connection type on each monitor.

3) Have you try rebooting.

Thanks


1. Windows version 1909 (OS Build 18363.535)
2. Screen Resolution 1920 x 1080, Single Monitor, 125% scale, Refresh Rate 48Hz, Thinkpad Monitor connected to Intel HD Graphics 620
3. Yes

 

after scaling to 100% (96dpi).

scalling dpi to 150%

scalling DPI 175%

but my desktop look so bigger and ugly.

DPI
DPI
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kusaeni
akapl
Join Date 08/2019
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Reply #5 December 17, 2019 6:16:41 AM
from Stardock ForumsStardock Forums

Sorry, probably Adblock or Firefox trashed my previous post...

 

 

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kusaeni
basj
Join Date 03/2001
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Reply #6 December 17, 2019 7:00:53 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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kusaeni
Neil Banfield
Join Date 04/2001
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Reply #7 December 17, 2019 8:06:51 AM
from Stardock ForumsStardock Forums

Have you ever changed your default OS font?

It looks like controls are being scaled wider than normal which is based on the system font.

Also how do the other pages in Groupy config look?  Are they being sized correctly?

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kusaeni
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #8 December 17, 2019 10:18:33 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

After updating Groupy to v1.3, Groupy main window is cropped,

We have been able to reproduce the issue - it will be addressed in an update.

Thank you for the feedback. 

Internal ref: 0207215

Sean Drohan
Stardock Support Manager

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kusaeni
akapl
Join Date 08/2019
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Reply #9 December 17, 2019 10:33:46 AM
from Stardock ForumsStardock Forums

Thanks for quick support.

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kusaeni
kusaeni
Join Date 10/2019
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Reply #10 December 18, 2019 1:44:37 AM
from Stardock ForumsStardock Forums

Quoting Neil Banfield,
reply 7

Have you ever changed your default OS font?

It looks like controls are being scaled wider than normal which is based on the system font.

Also how do the other pages in Groupy config look?  Are they being sized correctly?

 

I am using default Windows 10 fonts.


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kusaeni
kusaeni
Join Date 10/2019
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Reply #11 December 18, 2019 1:45:17 AM
from Stardock ForumsStardock Forums

Thanks You very much

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