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docc86
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( Solved ) Issues after upgrading Windows 7 to Windows 10

December 14, 2019 4:47:00 PM from Stardock ForumsStardock Forums

Just had PC upgraded from Windows 7 to 10. Fences basically works, but is a little funky now....can't get icons to go where they should, it ignores my folders organization, etc.  I tried to download Fences for Windows 10, but it wouldn't accept my product code, wants to charge me another $9.99, etc. Any ideas for getting Fences set up right for Windows 10?

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docc86
AzDude
Join Date 11/2002
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Reply #1 December 14, 2019 4:59:24 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

If you were using Fences 2 you will need to buy the

upgrade to Fences 3 for Windows 10 . and you'll get a new Key.

LINK https://www.stardock.com/products/fences/download

 

 


AzDude
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petermuller
Join Date 12/2016
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Reply #2 December 20, 2019 12:39:17 PM
from Stardock ForumsStardock Forums

Our university just updated our computers from Windows 7 to Windows 10. Fences is using 40% of the CPU and is tagged as Very High energy use. My computer is very slow. Is this CPU usage normal for Fences?

Thanks!

 

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docc86
AzDude
Join Date 11/2002
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Reply #3 December 20, 2019 1:07:36 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry you are having issues and 40% is not normal.

What version of Fences are you running ? for Windows 10 must be Fences 3.

What version of Windows are you running ( FULL Version ) ?

 

AzDude
Stardock Community Assistant

 

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docc86
petermuller
Join Date 12/2016
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Reply #4 December 20, 2019 3:58:00 PM
from Stardock ForumsStardock Forums

Hello, It is Windows 10 Enterprise and I am running Fences 3.0.9.11.

Thanks!

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AzDude
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Reply #5 December 20, 2019 4:05:12 PM
from Stardock ForumsStardock Forums

Hello,

 Windows 10 requires Fences 3 .

Fences 3 is a upgrade from fences 2 .

You will have to buy Fences 3 to get a new key

to allow Fences 3 to work properly .

 


AzDude
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docc86
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Reply #6 December 22, 2019 1:36:49 PM
from Stardock ForumsStardock Forums

Well, after reading petermuller's issue above, I wonder......I too just upgraded from Windows 7 to 10 (though I'm just a private user), and the system has slowed waaaayyyyy down. Now, granted I have an older CPU, but should I expect a slowdown with Fences going forward? I'd rather not go thru the uninstall process right now, which would be the obvious step, so I guess I'm wondering whether this is a known issue?

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AzDude
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Reply #7 December 22, 2019 3:09:44 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Would you Please try this PURGE different than a regular uninstall https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot and test . this may help your issue.

 

AzDude
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docc86
docc86
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Reply #8 December 22, 2019 6:50:43 PM
from Stardock ForumsStardock Forums

Hi, I started the process but upon reboot, when I went to install my Fences 3, it asks for a product ID, etc. I am doing the trial right now so not sure how to proceed. 

Thanks.

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basj
Join Date 03/2001
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Reply #9 December 22, 2019 7:16:10 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. When you restart your pc after Fences installed and try to start Fences there should be a popup like below. Did you get that popup? If not, what popup came up. Please post a screenshot of it.

Thank you,

Basj
Stardock Community Assistant.

 

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docc86
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Reply #10 December 22, 2019 8:45:27 PM
from Stardock ForumsStardock Forums

That's the one. In my account Fences 3 is not there. trial version.

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basj
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Reply #11 December 22, 2019 10:26:50 PM
from Stardock ForumsStardock Forums

If you mean, that the popup you saw, and  you wanted to do the trial, use the "Start 30 day trial" button.

 

Thank You,
Basj
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docc86
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Reply #12 December 23, 2019 1:31:31 PM
from Stardock ForumsStardock Forums

As I explained, I already started the free trial......I'm trying to follow AZ's recommendation of the Purge Reboot in order to see if it helps with my slowdown. 

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sdrohan
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Reply #13 December 23, 2019 4:06:57 PM
from WinCustomize ForumsWinCustomize Forums

Quoting docc86,
reply 6

, and the system has slowed waaaayyyyy down.

Quantify that please.

Quoting docc86,
reply 6

Now, granted I have an older CPU

What is it and how much RAM?

Also, how many icons on the desktop aprox?

Sean Drohan
Stardock Support Manager

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docc86
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Reply #14 December 23, 2019 8:59:02 PM
from Stardock ForumsStardock Forums

12G RAM   i3 CPU   540@3.07gh

 

"Slowed wayyyy down" = It takes 20 full seconds to send an email. Opening apps takes  ~10 seconds.

Icons: maybe 60-70 in all? Lots of them are folders or docs. Note: I've had Fences for years and never had a single problem.  

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Reply #15 December 24, 2019 8:32:00 PM
from Stardock ForumsStardock Forums

Never mind: I just purchased Fences 3 and all's well. It WAS the big issue, apparently......now that it's installed, my computer is back to normal. Just wanted to check in and let y'all know. 

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Jafo
Join Date 03/2001
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Reply #16 December 25, 2019 1:55:56 AM
from WinCustomize ForumsWinCustomize Forums

A timely Christmas present for you....

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