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tdehan
tdehan
Join Date 01/2013
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MSRA no longer works in Start 10

MSRA no longer works in Start 10

December 10, 2019 4:00:47 PM from Stardock ForumsStardock Forums

Windows 10 MSRA used to work with Start 10.  However, now when MSRA is launched it throws the following error message:

msra.ese - Bad Image

c:\Program Files (x86)\Stardock\Start10\Start10_64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.  Error status 0xc0000428.

Also, pop up error message cannot be closed.  To get rid of it I have to reboot the computer.

Windows 10 Version 1909 (OS Build 18363.476)
Start 10 Version 1.8

start10
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tdehan
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 December 10, 2019 4:23:41 PM
from Stardock ForumsStardock Forums

 Hello,

Would you Please do this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot test and report back here please .

 

AzDude
Stardock Community Assistant

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tdehan
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #2 December 10, 2019 4:52:58 PM
from Stardock ForumsStardock Forums

This is a known bug in the later versions of Windows 10.  Basically Microsoft messed up and it impacts a number of applications.  It seems they have little desire to fix it in a timely manner though.

There is a workaround however.  Follow the instructions here : 

https://forums.stardock.com/496396/get;3757154

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tdehan
tdehan
Join Date 01/2013
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Reply #3 December 10, 2019 6:13:25 PM
from Stardock ForumsStardock Forums

Quoting AzDude,
reply 1

 Hello,

Would you Please do this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot test and report back here please .

 

AzDude
Stardock Community Assistant

 

Well...that didn't work!

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tdehan
tdehan
Join Date 01/2013
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Reply #4 December 10, 2019 6:16:56 PM
from Stardock ForumsStardock Forums

Quoting Neil Banfield,
reply 2

This is a known bug in the later versions of Windows 10.  Basically Microsoft messed up and it impacts a number of applications.  It seems they have little desire to fix it in a timely manner though.

There is a workaround however.  Follow the instructions here : 

https://forums.stardock.com/496396/get;3757154

This worked!  Thanks!

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