Thank you for the report.  The issue has been located and I will push for an update to be released ASAP for this.

Yes, same issue here. It was OK in previous Start10 release (1.75 I think) so it must be a bug in 1.8. Even though Hibernate can be configured as primary power button's action in Start10's settings, power button is displayed as Shutdown and Hibernate is not visible even if right arrow is clicked.

Hibernate is of course globally enabled, visible in Windows 10's native start menu and on the lock screen power button action.

Hello,

A fixed 1.8 version has been posted:

Account holders:

https://store.stardock.com/myaccount/products

Guest Checkout:

https://www.stardock.com/support/productkeyretrieval

You will need to get it from there as the version has not changed so the app will not auto update. 

Sean Drohan
Stardock Support Manager

Thanks for letting us know about the update. I've downloaded it from My Account and installed it (without uninstalling first) but the Hibernate issue is still there. Other options seem to be OK like Sign Out or Lock but when you select Hibernate from Configure it sets it as Shut Down instead.

Should it be fully uninstalled before installing it again? 

Thanks - I'll try that later on today.

I had restarted after installing the previous update but will try the uninstalling as well

I'm not on very often these days but a thank you to Neil Banfield for the upcoming restoration of hibernation in Start 19. I just went back to 1.75 because I use hibernation all the time. Looking forward to the update for 1.80.

If I may add, one should also check that hiberfil.sys (hidden + system file) is present on the system drive. If not, hibernation can be activated from an admin cmd.exe, using "powercfg -h on".

BTW, on my system, after updating to version 1.8, 1.61 info is still displayed. Trying again...

Uninstall Start10.  REBOOT, then install 1.8.  Please be sure you are using the 1.8 install exe.

Hi,

Thanks for your reply.

The name of the installer downloaded here from the update window (https://www.stardock.com/products/start10/update?utm_source=stardock-software&utm_medium=start10&utm_campaign=in-app-update)

is Start10_1.80_setup_sd.exe

but after install & reboot, it is still 1.61.

Size is 36,259,432 bytes and CRC32 is ACCD305A

Hi,

Thanks for the reply and the instructions. Will the purge remove the license also ? I got mine in a package, Object Desktop, but maintenance has expired now and I suspect it won't activate again.

Hello,

From what I understand if you still can download the updates from your account. Than your old activation keys should still work. And I do believe that the current Start10 V1.80 is the latest one which deal with the hibernate issue as mentioned by Sean in reply#6.

Thank you,

Basj
Stardock Community Assistant.

Thank you for making the fix. 

I already had v1.8 installed, and tried running the new installer without an uninstall or purge just to see. After the install and reboot, hibernate worked again.

Not sure if this is because it was a new pc with the first Start10 version installed being 1.8 or what, but at least in my case it was not necessary to uninstall or purge.

Thanks again!