Hello,
Sorry to hear you are having issues. Need to know more.
1) Windows version. Please use Winver.exe for full version numbers.
2) Start10 version.
3) What is the error when you tried to activate it? And, please post a picture of that greyed out area you mentioned above.
Please reply to your other thread. https://forums.stardock.com/497778 This one is locked.
Thanks.
Basj,
Stardock Community Assistant.