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k8veeach
k8veeach
Join Date 03/2019
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Won't download from anywhere

September 11, 2019 1:00:51 PM from Stardock ForumsStardock Forums

I need some help please been using DS for ages, need to reinstall but downloading keeps failing suddenly - damsel in distress?

deskscapes
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k8veeach
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 September 11, 2019 1:15:51 PM
from WinCustomize ForumsWinCustomize Forums

Hello

Would you Please try this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

reboot and test and report back here if all OK now .

 

 

AzDude
Stardock Community Assistant

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k8veeach
RedneckDude
Join Date 04/2009
+2223
Reply #2 September 11, 2019 2:12:17 PM
from WinCustomize ForumsWinCustomize Forums

I think more info is needed. Is DeskScapes not downloading, or is it the dreams that are not downloading?

 

 

This purge thing rarely works and is used too much as an easy reply to an issue that needs fixing.

 

Disclaimer:  The above is the opinion of a long time user. NOT that of Stardock.

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k8veeach
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #3 September 11, 2019 3:21:03 PM
from WinCustomize ForumsWinCustomize Forums

Quoting ,
quoting post

I need some help please been using DS for ages, need to reinstall but downloading keeps failing suddenly - damsel in distress?

These are the most common links for getting your keys and installers:

https://www.stardock.com/support/productkeyretrieval

https://store.stardock.com/myaccount/products

If you are having trouble with DLing dreams, could you be more specific?

Sean Drohan
Stardock Support Manager

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k8veeach
k8veeach
Join Date 03/2019
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Reply #4 September 12, 2019 11:28:46 AM
from Stardock ForumsStardock Forums

PURGE buggered computer right up the Khyber [lol am English] will try again now I've rebuilt it lol - thanks for trying chaps.  x

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k8veeach
k8veeach
Join Date 03/2019
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Reply #5 September 12, 2019 2:47:27 PM
from Stardock ForumsStardock Forums

100% perfect  thanks  

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k8veeach
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #6 September 12, 2019 2:52:38 PM
from Stardock Games ForumsStardock Games Forums

Quoting k8veeach,
reply 5

100% perfect  thanks  

Glad it worked out for you.

Sean Drohan
Stardock Support Manager

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