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Davsbrains
Davsbrains
Join Date 12/2005
0

Not Working

Dreams do not function

June 28, 2019 3:00:09 AM from Stardock ForumsStardock Forums

Hi,

 

I've noticed that after the last update that DeskScapes no longer works for Dreams.

When I try to change to another dream: 1: No preview is shown.
                                                                 2: Dream is not applied when selected.

 

I've uninstalled reinstalled deskscapes.
That resulted in NO dreams can be applied at all.
Still images can be applied.

 

I've checked if there were any issues with decoders, but that has been ruled out.

I've also tried the purge batch, that didn't help either.

My machine specifications:

Processor :  Intel i7

Memory : 32gb

System : Windows 10 pro 64

 

DeskScapes info:

 

DeskScapes appears to be activated on this PC

DeskScapes engine appears to be running

Microsoft MPEG2 decoder installed

(Generic PnP Monitor) 1 is attached to Intel(R) HD Graphics 630

(Generic PnP Monitor) 2 is attached to Intel(R) HD Graphics 630

 

Deskscape.dll                      2019/05/07 23:00:37

Deskscapes.dll                  2019/05/01 23:12:52

DreamControl32.dll              2019/05/01 23:12:54

DeskscapesConfig.exe      2019/05/07 23:00:09

UI\Deskscape.dll              2019/05/01 23:12:26

UI\DeskscapesVideo.dll      2019/05/01 23:12:54

DreamTasks.exe                2019/05/01 23:12:29

DeskscapesVideo.dll          2019/05/01 23:12:22

 

kind regards,

David

 

deskscapes
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Davsbrains
basj
Join Date 03/2001
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Reply #1 June 28, 2019 3:05:44 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Davsbrains
neone6
Join Date 12/2010
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Reply #2 June 28, 2019 4:17:30 AM
from WinCustomize ForumsWinCustomize Forums

I hate Micro$oft   

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Davsbrains
AzDude
Join Date 11/2002
+559 sdemployee
Reply #3 June 28, 2019 5:19:25 AM
from Stardock ForumsStardock Forums

 Hello,

Sorry to hear you are having issues.

Let's try changing your settings first thing and then report back here.

Use the settings shown in the images below . you will be changing to Direct Show 

there are two options try both if needed .

Also if needed do the Purge one more time https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

then change the settings as shown.


AzDude
Stardock Community Assistant

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Davsbrains
Davsbrains
Join Date 12/2005
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Reply #4 June 28, 2019 9:45:04 AM
from Stardock ForumsStardock Forums

Hi,

 

I've tried your proposal, with no luck.
If I wait long enough the preview screen will show: No decoder found  for this background

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Davsbrains
AzDude
Join Date 11/2002
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Reply #5 June 28, 2019 11:57:10 AM
from WinCustomize ForumsWinCustomize Forums

What version of windows ( use winver.exe for this info )

Did you do the purge again with the new settings ?

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Davsbrains
Davsbrains
Join Date 12/2005
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Reply #6 June 28, 2019 12:26:00 PM
from Stardock ForumsStardock Forums

Yes sir

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Davsbrains
AzDude
Join Date 11/2002
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Reply #7 June 28, 2019 12:34:22 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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Davsbrains
AzDude
Join Date 11/2002
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Reply #8 June 28, 2019 12:36:43 PM
from WinCustomize ForumsWinCustomize Forums

What version of windows .... use winver.exe to get that info 

down in start in run type in winver 

and post that screenshot here , please

 

 

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Davsbrains
sdrohan
Join Date 10/2012
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Reply #9 June 28, 2019 1:18:24 PM
from Stardock ForumsStardock Forums


I've checked if there were any issues with decoders, but that has been ruled out.

Why / how was that ruled out?

Sean Drohan
Stardock Support Manager

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Davsbrains
AzDude
Join Date 11/2002
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Reply #10 June 28, 2019 5:05:54 PM
from WinCustomize ForumsWinCustomize Forums

Download the latest Codec PK from here , I use the Mega pk https://www.codecguide.com/download_kl.htm

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