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grupa001
grupa001
Join Date 11/2017
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Installation error at the start of installing the new version of Groupy

March 29, 2019 8:44:00 AM from Stardock ForumsStardock Forums

I received a message that there was a new version of Groupy availalbe. After starting the install process I got the following error message:

Could not open the uninstall executable for writing: An unknown error occured while accessing C:\Program Files(x86)\Stardock\Groupy\uninstall.exe

C:\Program Files(x86)\Stardock\Groupy\uninstall.exe

What must I do to install the new version?

 

 

 

 

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grupa001
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 March 29, 2019 9:08:15 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. Please the purge and reinstall steps : https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Make sure to re-download the latest version from your account. Install that version, Reboot and test it.

Thanks

Basj,

Stardock Community Assistant.

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grupa001
grupa001
Join Date 11/2017
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Reply #2 April 10, 2019 8:35:51 AM
from Stardock ForumsStardock Forums

Thanks for the solution. I re-installed the latest version .

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